# Service bulletin B310324

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11005218
- Published by NHTSA: 2024\-07\-25
- Manufacturer's number: B310324
- Manufacturer's date: 2024\-07\-11
- NHTSA component: STEERING

## NHTSA's summary

When rolling forward or backwards with the steering at full lock \(left or right\) without the brake applied, a“groan”\-type noise may be heard from the front axle. The noise is most noticeable after load reversal. See attached video V31 03 24. The noise can be heard beginning at the 7 second timestamp.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005218-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11005218-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2023 to 2024 BMW 740I
- 2023 to 2024 BMW I7

## Recalls for the same vehicles and component

- [24V714000](/recalls/nhtsa/24V714000.md), 2024-09-25: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

## Other bulletins for the same vehicles and component

- [B320526](/bulletins/11036379.md), 2026-08-26, Service bulletin: STEERING. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
- [B320326](/bulletins/11031564.md), 2026-04-27, Service bulletin: STEERING. “Groaning” noise from the EPS when the steering wheel is at the end stops.
- [B310426](/bulletins/11031562.md), 2026-04-27, Service bulletin: STEERING. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.
- [B320825](/bulletins/11023248.md), 2025-09-22, Service bulletin: STEERING. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
- [B320225](/bulletins/11018513.md), 2025-05-21, Service campaign: STEERING. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required.
- [B060125](/bulletins/11013107.md), 2025-01-25, Other: STEERING. SWIVEL JOINT RETURN
- [B320125](/bulletins/11013039.md), 2025-01-23, Service bulletin: STEERING. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.
- [B064024](/bulletins/11000629.md), 2024-06-01, Service bulletin: STEERING. Steering Wheel Module Return
- [B360121](/bulletins/11000563.md), 2024-05-30, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned.
- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.

JSON: [/v1/bulletins/11005218](/v1/bulletins/11005218)

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