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Service bulletin L-SB-0027-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11005178
Published by NHTSA2024-07-23
Manufacturer's numberL-SB-0027-24
Manufacturer's date2024-05-28
Campaign id or software versionL-SB-0027-24
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: •User Profile configuration and display. •Cloud Navigation and Intelligent Voice Assistant. •Mobile device connectivity. •On-screen display and system settings/configuration. •Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: •Cloud navigation. •Intelligent assistant voice recognition. •Showing and controlling explicit audio content. •User interface. •Bluetooth®. •Bug fixes. This software update removes the following feature: •Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: •User Profile. •Over-the-air (OTA) notifications. •Ability to search during a call. •Bug fixes settings/configuration. •Security enhancements. A head unit software update is now available for 2022 – 2023 model year LX 600 vehicles; 2023 – 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles; 2022 – 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model RZ 450e vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: •User interface design. •Intelligent assistant. •Navigation lane guidance. •Phone book search. •Bug fixes. A head unit software update is now available for 2022 – 2024 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 – 2024 model year RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e vehicles; 2024 model year TX 350, TX 500h, and TX 550h+ vehicles equipped with Lexus Multimedia (earlier than version 2170). This software update includes the following improvements: •User Profile. •User interface. •Cloud navigation. •Intelligent assistant voice recognition. •Bug fixes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
LEXUS LX2022, 2023, 2024
LEXUS NX2022, 2023, 2024
LEXUS NX HYBRID2022 to 2024
LEXUS RX2023, 2024
LEXUS RX HYBRID2023 to 2024
LEXUS RZ2023, 2024
LEXUS TX2024
LEXUS TX HYBRID2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V5950002025-09-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23LD042026-08-12. Service bulletin. TECHNICAL INSTRUCTIONS FOR 23LD04 GPS Antenna May Not Receive Power CERTAIN 2024 Model Year NX250, NX350, NX350H, and NX450H+
23LD042026-08-12. Service campaign. The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as intended. As a result, the vehicle location cannot be identified through stolen vehicle location services when the vehicle is off.
25LD012025-12-05. Service campaign. The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Under Wire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
L-TT-0326-23 Rev22025-09-09. Service bulletin. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
25LC032025-09-09. Service bulletin. TECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e
L-SB-0030-252025-08-08. Service bulletin. Some 2024 model year NX 350 vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P042000 (Catalyst System Efficiency Below Threshold Bank 1) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
24LC042025-08-08. Service bulletin. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC04 REPROGRAMMING FOR ENGINE ELECTRONIC CONTROL UNIT CERTAIN 2022, 2023 and 2024 LX600 VEHICLES
24LC042025-08-08. Service campaign. Lexus provided certain specifications for horsepower when the LX600 was introduced into the market. It was recently discovered that these vehicles may have a horsepower rating lower than those specifications.
L-SB-0009-24 Rev12025-07-10. Service bulletin. Some 2021 – 2024 model year ES 250 and 2022 – 2024 model year NX 250 vehicles with A25A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F – 41°F: •P030027 – Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold •P030000 – Random/Multiple Cylinder Misfire Detected •P030100 – Cylinder 1 Misfire Detected •P030200 – Cylinder 2 Misfire Detected •P030300 – Cylinder 3 Misfire Detected •P030400 – Cylinder 4 Misfire Detected
L-SB-0043-23 Rev12025-07-10. Service bulletin. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.