# Service bulletin NTB17\-127C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11004963
- Published by NHTSA: 2024\-07\-19
- Manufacturer's number: NTB17\-127C
- Manufacturer's date: 2024\-05\-21
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004963-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004963-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 to 2018 NISSAN ALTIMA
- 2020 to 2024 NISSAN FRONTIER
- 2017 to 2023 NISSAN MAXIMA
- 2017 to 2024 NISSAN MURANO
- 2017 to 2020 NISSAN PATHFINDER
- 2017 to 2024 NISSAN TITAN
- 2020 to 2024 NISSAN TITAN XD
- 2023 to 2024 NISSAN Z

## Recalls for the same vehicles and component

- [2020603](/recalls/tc/2020603.md), 2020-12-09: Electrical
- [20V759000](/recalls/nhtsa/20V759000.md), 2020-12-08: ENGINE; ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
- [2019319](/recalls/tc/2019319.md), 2019-06-27: Electrical
- [19V495000](/recalls/nhtsa/19V495000.md), 2019-06-26: ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [NTB15\-049CC](/bulletins/11031699.md), 2026-04-29, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set\-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK\-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK\-OFF SHEET to the repair order.
- [NTB19\-042F](/bulletins/11014472.md), 2025-02-25, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM; SERVICE BRAKES. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera \(see Figure 1\) SERVICE INFORMATION If the Automatic Emergency Braking \(AEB\) warning light or is blinking \(but not illuminated steadily\) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: • When contamination or foreign material adhere to the lane camera viewing window on the windshield. • When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. • When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do\-it\-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know\-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: • Refer to the following pages. • Use the search keyword “blinking” in the ESM.
- [NTB19\-033G](/bulletins/11014471.md), 2025-02-25, Service bulletin: SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION \(on the next page\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do\-it\-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know\-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving \(Figure 1\), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving \(Figure 2\). AND DTC C1A16, C1A16\-97, C2582, or C2582\-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
- [NTB24\-062](/bulletins/11014072.md), 2025-02-10, Emissions: ELECTRICAL SYSTEM; ENGINE. VOLUNTARY EMISSIONS RECALL CAMPAIGN 2018\-2019 TITAN DIESEL; PM SENSOR ECM REPROGRAM INTRODUCTION Nissan is conducting this voluntary emissions recall campaign on certain specific model year 2018\-2019 Titan XD vehicles equipped with a diesel engine, to reprogram the Engine Control Module \(ECM\). This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PD129 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems \(DBS\) National Service History for the campaign status on each vehicle falling within the range of this voluntary emissions recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- [NTB20\-066C](/bulletins/11009069.md), 2024-10-22, Service bulletin: LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING; ELECTRICAL SYSTEM. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. • For all other models/model years, consult the Electronic Service Manual \(ESM\).
- [NTB23\-031A](/bulletins/11006999.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. DTC B2E1B\-06 \(AUTOMATIC ECALL\) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2021\-2022 Armada \(Y62\) 2022\-2023 Frontier \(D41\) 2023 Kicks \(P15\) 2021\-2023 Maxima \(A36\) 2022\-2023 Pathfinder \(R53\) 2021, 2023 Rogue \(T33\) 2022\-2023 Sentra \(B18\) 2020\-2021, 2023 Titan/Titan XD \(A61\) 2023 Versa \(N18\) AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION April 6, 2023 NTB23\-031 Original bulletin published July 22, 2024 NTB23\-031A Bulletin no longer active This bulletin is no longer active. Please discard previous versions of NTB23\-031.
- [NTB21\-115B](/bulletins/11006996.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021\-2022 Altima \(L34\) 2022\-2023 Frontier \(D41\) 2020\-2022 Sentra \(B18\) APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking \(AEB\) or Forward Collision Warning \(FCW\) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [NTB22\-103B](/bulletins/11006978.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION APPLIED VEHICLES: 2021\-2024 Armada \(Y62\) 2022\-2024 Frontier \(D41\) – Pro\-X and Pro\-4X 2022\-2024 Pathfinder \(R53\) 2021\-2023 Rogue \(T33\) 2020\-2024 Titan \(A61\) 2023\-2024 Z \(Z34\) SERVICE INFORMATION When replacing an AV Control Unit \(Infotainment Control Unit\), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air \(OTA\) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA\-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1\-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION When replacing an AV Control Unit \(Infotainment Control Unit\), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air \(OTA\) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA\-update capable. 1. Reprogram the AV Control Unit following the procedure in the ESM. 2. Configure the AV Control Unit following the procedure in the ESM. 3. Write the VIN to the AV Control Unit following the procedure in the ESM along with the supplemental information in this bulletin. IMPORTANT: Steps 1\-3 above must be performed in the sequential order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit
- [NTB22\-027B](/bulletins/11006973.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. DTC B2E01\-96 \(INTERNAL BATTERY\) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01\-96 for “Internal battery” to be cleared in the TCU. If DTC B2E01\-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.
- [NTB20\-085C](/bulletins/11006969.md), 2024-09-04, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The Telematics Control Unit \(TCU\) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re\-enable the automatic collision notification function. Some models will store DTC B2E1B\-97 for “Automatic eCAll locked” as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B\-97 for “Automatic eCAll locked” set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is “UNLOCK”.

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