# Service bulletin 08\-160\-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11004839
- Published by NHTSA: 2024\-07\-17
- Manufacturer's number: 08\-160\-24
- Manufacturer's date: 2024\-07\-13
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

"Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin \(TSB\) is to support the Network on the following topics: ● Discern the different kinds of connected service issues \(onboard / offboard\). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004839-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004839-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2019 to 2024 JEEP COMPASS
- 2020 to 2024 JEEP GLADIATOR
- 2023 to 2024 JEEP GRAND CHEROKEE
- 2019 to 2023 JEEP RENEGADE
- 2024 JEEP RENEGADE
- 2020 to 2024 JEEP WRANGLER

JSON: [/v1/bulletins/11004839](/v1/bulletins/11004839)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2008-160-24&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11004839&vehicle=Service%20bulletin%2008-160-24)