# Service bulletin 16\-NA\-342

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11004728
- Published by NHTSA: 2024\-07\-16
- Manufacturer's number: 16\-NA\-342
- Manufacturer's date: 2024\-06\-26
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY/WIPER

## NHTSA's summary

This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004728-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11004728-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2018 to 2019 BUICK ENCLAVE
- 2016 to 2019 CADILLAC CT6
- 2017 to 2019 CADILLAC CTS
- 2017 to 2019 CADILLAC ESCALADE
- 2017 to 2019 CADILLAC ESCALADE ESV
- 2019 CADILLAC XT4
- 2017 to 2019 CADILLAC XT5
- 2019 CHEVROLET BLAZER
- 2017 to 2019 CHEVROLET BOLT EV
- 2019 CHEVROLET CAMARO
- 2019 CHEVROLET SILVERADO 1500
- 2018 to 2019 CHEVROLET TRAVERSE
- 2024 CHEVROLET TRAVERSE
- 2024 GMC ACADIA
- 2019 GMC SIERRA 1500

## Other bulletins for the same vehicles and component

- [22\-NA\-161](/bulletins/11023368.md), 2025-09-27, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
- [24\-NA\-164](/bulletins/11017050.md), 2025-04-15, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [24\-NA\-046](/bulletins/11015605.md), 2025-03-13, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
- [24\-NA\-164](/bulletins/11015215.md), 2025-03-06, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [24\-NA\-259](/bulletins/11012003.md), 2024-12-20, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. This service bulletin provides a service procedure to correct customer concerns of Air Conditioning \(A/C\) Not Working and/or Blows Warm Air.
- [23\-NA\-167](/bulletins/11011946.md), 2024-12-18, Service bulletin: VISIBILITY/WIPER. This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
- [24\-NA\-164](/bulletins/11008000.md), 2024-09-25, Service bulletin: VISIBILITY/WIPER. This bulletin provides information on Wiper Blade Maintenance Tips.
- [PI0754G](/bulletins/11006511.md), 2024-08-17, Service bulletin: VISIBILITY/WIPER. This PI provides information on Rear and Side Tempered Glass Spots \(Quench Marks\) and that they are a normal characteristic.
- [16\-NA\-342](/bulletins/11006284.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the electrical connector to correct the customers concern for the rearview mirror video screen displaying blue.

JSON: [/v1/bulletins/11004728](/v1/bulletins/11004728)

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