# Service bulletin SSM 52656

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11003144
- Published by NHTSA: 2024\-07\-03
- Manufacturer's number: SSM 52656
- Manufacturer's date: 2024\-06\-27
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2021\-2024 F\-150/Bronco and 2023\-2024 Escape/F\-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11003144-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11003144-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2021 to 2024 FORD BRONCO
- 2023 to 2024 FORD ESCAPE
- 2021 to 2024 FORD F\-150
- 2023 to 2024 FORD F\-250 SD
- 2023 to 2024 FORD F\-350 SD
- 2023 to 2024 FORD F\-450 SD
- 2023 to 2024 FORD F\-550 SD

JSON: [/v1/bulletins/11003144](/v1/bulletins/11003144)

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