# Service bulletin LI83.30\-P\-077763

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11003094
- Published by NHTSA: 2024\-07\-03
- Manufacturer's number: LI83.30\-P\-077763
- Manufacturer's date: 2024\-06\-27
- NHTSA component: VISIBILITY/WIPER

## NHTSA's summary

Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : 1. Initial Quick Test 2. Create a short video of the actual pressures via AC machine, showing the engine running, and hold a copy of the VIN/RO in view as well. 3. Picture of the forming gas check being performed with VIN/RO in view. 4. OBS recording of XENTRY AC actual values of compressor request to be on and current value. \(Instructions in Attachments\) 5. Video recording of the leak being found via sniffer at the R/F AC drain after removing the under dash panel. \(see attached videos\) 6. If the evaporator is found to be leaking via sniffer, another video needs to be uploaded \(or a continuation if only making the video after checks\), showing the expansion valve being checked for leaks. 7. If no leaks are found with the sniffer at the expansion valve, spray soapy water mix on the expansion valve and check for leaks. Upload a video showing the spray test and VIN. 8. If the vehicle is produced AFTER June 2023, a TIPS case is required for replacement. Please open a TIPS case in the HV/LV inbox labeled "167 Evaporator Suspected of Leaking" with all attachments. 9. For vehicles produced during or prior to June 2023, a TIPS is not necessary. However, parts from repairs on such vehicles may be requested back for analysis at the QEC. Therefore, please follow parts disposition in NetStar. Repairs where parts are not returned per parts disposition instructions, or parts found to be NTF \(no trouble found\) are subject to debit. NOTE: • Please see the list of WIS documents for forming gas leak check, AC flushing and recharging of the system. • All documents, with the exception of videos need to be uploaded for the warranty claim. Videos are only needed if a TIPS case is opened. • The dryer must be replaced when there is a leak in the AC system.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11003094-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11003094-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2020 to 2024 MERCEDES\-BENZ GLE 350
- 2020 to 2022 MERCEDES\-BENZ GLE 350 E
- 2021 MERCEDES\-BENZ GLE 400 E
- 2024 MERCEDES\-BENZ GLE 400 E
- 2020 to 2024 MERCEDES\-BENZ GLE 450
- 2024 MERCEDES\-BENZ GLE 450E 4MATIC
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2022 to 2024 MERCEDES\-BENZ GLE 580 4MATIC
- 2020 MERCEDES\-BENZ GLS 450
- 2022 to 2024 MERCEDES\-BENZ GLS 450 4MATIC
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2022 to 2024 MERCEDES\-BENZ GLS 580 4MATIC
- 2023 MERCEDES\-BENZ GLS 600
- 2021 MERCEDES\-BENZ GLS450
- 2021 MERCEDES\-BENZ GLS580
- 2021 MERCEDES\-MAYBACH GLS 600
- 2022 to 2024 MERCEDES\-MAYBACH GLS 600 4MATIC

JSON: [/v1/bulletins/11003094](/v1/bulletins/11003094)

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