# Service bulletin S1408000384 REV.E A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 11002823 - Published by NHTSA: 2024\-07\-02 - Manufacturer's number: S1408000384 REV.E - Manufacturer's date: 2024\-06\-14 - NHTSA component: ENGINE; ELECTRICAL SYSTEM - Manufacturer's system: Start Stop, Sensor, State of Charge, IBS ## NHTSA's summary "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On " ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002823-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002823-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Engine ## Vehicles listed - 2024 DODGE HORNET - 2016 to 2023 JEEP RENEGADE - 2020 to 2024 RAM PROMASTER ## Recalls for the same vehicles and component - [23V623000](/recalls/nhtsa/23V623000.md), 2023-09-07: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR - [19V287000](/recalls/nhtsa/19V287000.md), 2019-04-10: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE - [18V524000](/recalls/nhtsa/18V524000.md), 2018-08-09: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD - [18V131000](/recalls/nhtsa/18V131000.md), 2018-02-22: ENGINE AND ENGINE COOLING:ENGINE - [17V485000](/recalls/nhtsa/17V485000.md), 2017-08-02: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL ## Other bulletins for the same vehicles and component - [18\-080\-26](/bulletins/11038537.md), 2026-10-16, Service bulletin: ENGINE. Not applicable to vehicles built for US market. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0607 \- Control Module Performance. Customers may also comment on one or more of the following: ● The vehicle will not start until the ignition is cycled for a second time. ● Engine malfunction \(injection\) warning lamp illuminated in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming the PCM with the latest available software. - [18\-080\-26](/bulletins/11038500.md), 2026-10-16, Service bulletin: ENGINE. Not applicable to vehicles built for US market. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P0607 \- Control Module Performance. Customers may also comment on one or more of the following: ● The vehicle will not start until the ignition is cycled for a second time. ● Engine malfunction \(injection\) warning lamp illuminated in the Instrument Panel Cluster \(IPC\). This bulletin involves reprogramming the PCM with the latest available software. - [08\-344\-26](/bulletins/11037589.md), 2026-09-30, Service bulletin: ELECTRICAL SYSTEM. Flash: Body Control Module \(BCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation SYMPTOM: the technician must find that one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ● B25C9 \- Driver Door Ajar Switch 2 Stuck Closed. ● U1412\-09 \- ASU \(Alarm Siren Unit\) \- Component Failures. ● U1413\-09 \- UAM \(Ultrasonic And Antitilt Module\) \- Component Failures. Customers may comment on \*\*one or more of\*\* the following: ● The battery is depleted, vehicle will not start. NOTE: The depleted battery is due to a high Ignition Off Draw \(IOD\) current. ● When the headlamps are placed in "Headlamps Off Delay" mode and the driver door is opened \(engine off\), the Headlamps On alert chime activates until the headlamps turn themselves off \(no chime should be heard while in this mode\) This bulletin involves reprogramming the BCM with the latest available software. - [09\-022\-26](/bulletins/11037275.md), 2026-09-10, Service bulletin: ENGINE. Not applicable to vehicles built for US market. Right Engine Insulator Noise \*\*Customers may comment on the following:\*\* SYMPTOM: ● Metallic clicking noises when when moving the vehicle forward and reverse. \*\*This bulletin involves replacing the right engine insulator.\*\* - [08\-327\-26](/bulletins/11037273.md), 2026-09-10, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Carrier Motor Malfunction \*\*Customers may experience the following: SYMPTOM: ● Grinding noise during driver window down/up operation.\*\* \*\*This bulletin involves replacing the driver side window motor / carrier assembly.\*\* - [09\-018\-26](/bulletins/11036159.md), 2026-08-13, Service bulletin: ENGINE. Not applicable to vehicles built for US market. Cylinder Head Screw Not Specific Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code \(DTC\): ● P1212 \- Engine Oil Temperature High \- RPM Limited. Customers may also experience the following: ● Engine overheating. This bulletin involves replacing the cylinder head to block bolts and head gasket. - [S2609000010](/bulletins/11034921.md), 2026-07-08, Service bulletin: ENGINE. Mis\-Machined Engine Block - [9100852](/bulletins/11034918.md), 2026-07-08, Service bulletin: ENGINE. When long block is received, inspection needs to be performed per SOL S2609000010 before the repair begins. If the block machining is not complete according to information in SOL, a new long block will need to be ordered. - [112639](/bulletins/11034912.md), 2026-07-08, Service bulletin: ENGINE. THROTTLE BODY – NONE - [112640](/bulletins/11034911.md), 2026-07-08, Service bulletin: ENGINE. THROTTLE BODY – NONE JSON: [/v1/bulletins/11002823](/v1/bulletins/11002823) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20S1408000384%20REV.E&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11002823&vehicle=Service%20bulletin%20S1408000384%20REV.E)