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Service campaign 2024060004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11002611
Published by NHTSA2024-06-30
Manufacturer's number2024060004
Manufacturer's date2024-06-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz, has determined that on certain MY 2023 EQE SUV (294 platform) and EQS SUV (296 platform) vehicles, the SCN coding for multiple control units do not correspond to current specifications. In this case, it is possible that error messages may occur during future software and SCN coding updates. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the SCN Coding on multiple control units.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
MERCEDES-BENZ EQE SUV 350 4MATIC2023
MERCEDES-BENZ EQE SUV 350+2023
MERCEDES-BENZ EQE SUV 500 4MATIC2023
MERCEDES-BENZ EQS SUV 450 4MATIC2023
MERCEDES-BENZ EQS SUV 450+2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.