# Service campaign 2024060005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service campaign
- NHTSA id: 11002610
- Published by NHTSA: 2024\-06\-30
- Manufacturer's number: 2024060005
- Manufacturer's date: 2024\-06\-15
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz, has determined that on certain MY 2024\-2025 CLE \(236 platform\) and E\-Class \(214 platform\) vehicles, the MBUX System software does not correspond to current production specifications. The MBUX System will receive a software update that contains a range of general functional and system improvements for a better infotainment experience. MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update the MBUX System software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002610-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002610-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2024 MERCEDES\-BENZ AMG CLE53
- 2024 MERCEDES\-BENZ AMG CLE63E S
- 2024 MERCEDES\-BENZ E 350
- 2024 MERCEDES\-BENZ E 450

JSON: [/v1/bulletins/11002610](/v1/bulletins/11002610)

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