# Service bulletin 24\-NA\-098 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 11002312 - Published by NHTSA: 2024\-06\-25 - Manufacturer's number: 24\-NA\-098 - Manufacturer's date: 2024\-06\-06 - NHTSA component: ELECTRICAL SYSTEM ## NHTSA's summary This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002312-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11002312-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system ## Vehicles listed - 2006 to 2009 BUICK ALLURE - 2016 to 2019 BUICK CASCADA - 2000 to 2005 BUICK CENTURY - 2008 to 2025 BUICK ENCLAVE - 2013 to 2022 BUICK ENCORE - 2023 to 2025 BUICK ENCORE - 2020 to 2024 BUICK ENCORE GX - 2016 to 2024 BUICK ENVISION - 2024 to 2025 BUICK ENVISTA - 2005 to 2019 BUICK LACROSSE - 2020 BUICK LACROSSE - 2000 to 2005 BUICK LESABRE - 2006 BUICK LESABRE - 2013 BUICK LESABRE - 2006 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2000 to 2005 BUICK PARK AVENUE - 2003 BUICK RAINIER - 2004 to 2007 BUICK RAINIER - 2000 to 2004 BUICK REGAL - 2005 BUICK REGAL - 2008 to 2010 BUICK REGAL - 2011 to 2020 BUICK REGAL - 2018 BUICK REGAL TOURX - 2020 BUICK REGAL TOURX - 2000 BUICK RENDEZVOUS - 2001 to 2007 BUICK RENDEZVOUS - 2000 BUICK RIVIERA - 2000 BUICK SKYLARK - 2005 to 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2015 to 2018 CADILLAC ATS\-V - 2000 to 2001 CADILLAC CATERA - 2002 to 2003 CADILLAC CATERA - 2020 to 2025 CADILLAC CT4 - 2020 to 2025 CADILLAC CT5 - 2013 to 2015 CADILLAC CT6 - 2016 to 2020 CADILLAC CT6 - 2021 CADILLAC CT6 - 2003 to 2019 CADILLAC CTS - 2004 to 2007 CADILLAC CTS\-V - 2010 to 2012 CADILLAC CTS\-V - 2014 to 2016 CADILLAC CTS\-V - 2018 CADILLAC CTS\-V - 2000 to 2005 CADILLAC DEVILLE - 2004 to 2005 CADILLAC DTS - 2006 to 2011 CADILLAC DTS - 2012 CADILLAC DTS - 2000 to 2002 CADILLAC ELDORADO - 2014 to 2017 CADILLAC ELR - 2000 to 2024 CADILLAC ESCALADE - 2003 to 2016 CADILLAC ESCALADE ESV - 2017 to 2023 CADILLAC ESCALADE ESV - 2007 to 2014 CADILLAC ESCALADE EXT - 2002 to 2011 CADILLAC ESCALADE EXT 1500 - 2008 to 2014 CADILLAC ESCALADE HYBRID - 2023 to 2024 CADILLAC LYRIQ - 2023 CADILLAC LYRIQ EV - 2000 to 2004 CADILLAC SEVILLE - 2000 CADILLAC SLS - 2002 CADILLAC SLS - 2004 CADILLAC SLS - 2004 to 2016 CADILLAC SRX - 2000 to 2004 CADILLAC STS - 2005 to 2011 CADILLAC STS - 2012 CADILLAC STS - 2003 to 2009 CADILLAC XLR - 2018 CADILLAC XT4 - 2019 to 2024 CADILLAC XT4 - 2013 to 2016 CADILLAC XT5 - 2017 to 2024 CADILLAC XT5 - 2020 to 2024 CADILLAC XT6 - 2013 to 2019 CADILLAC XTS - 2020 CADILLAC XTS - 2014 to 2015 CHEVROLET 3500 - 2023 CHEVROLET 4500HD - 2023 CHEVROLET 5500HD - 2019 CHEVROLET 6500 - 2023 CHEVROLET 6500HD - 2000 to 2002 CHEVROLET ALERO EXPORT - 2000 to 2005 CHEVROLET ASTRO - 2007 to 2013 CHEVROLET AVALANCHE - 2014 CHEVROLET AVALANCHE - 2002 to 2013 CHEVROLET AVALANCHE 1500 - 2002 to 2007 CHEVROLET AVALANCHE 2500 - 2013 CHEVROLET AVALANCHE 2500 - 2004 to 2011 CHEVROLET AVEO - 2001 CHEVROLET B SERIES - 2001 to 2002 CHEVROLET B7 - 2000 CHEVROLET BEAUVILLE - 2002 CHEVROLET BERETTA - 2000 to 2005 CHEVROLET BLAZER - 2006 to 2009 CHEVROLET BLAZER - 2019 to 2024 CHEVROLET BLAZER - 2024 CHEVROLET BLAZER EV - 2022 to 2023 CHEVROLET BOLT EUV - 2017 to 2023 CHEVROLET BOLT EV - 2024 CHEVROLET BOLT EV - 2004 to 2009 CHEVROLET C SERIES - 2000 to 2001 CHEVROLET C10 - 2004 to 2010 CHEVROLET C4500 - 2008 CHEVROLET C4500 NA - 2004 to 2008 CHEVROLET C5500 - 2001 CHEVROLET C6500 - 2006 to 2007 CHEVROLET C6500 - 2009 CHEVROLET C6500 - 2001 CHEVROLET C7500 - 2006 CHEVROLET C7500 - 2000 to 2002 CHEVROLET CAMARO - 2010 to 2024 CHEVROLET CAMARO - 2003 to 2004 CHEVROLET CAPRICE - 2011 to 2018 CHEVROLET CAPRICE - 2012 to 2017 CHEVROLET CAPRICE POLICE PURSUIT - 2008 to 2018 CHEVROLET CAPTIVA - 2009 CHEVROLET CAPTIVA SPORT - 2010 to 2014 CHEVROLET CAPTIVA SPORT - 2000 to 2005 CHEVROLET CAVALIER - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2000 to 2001 CHEVROLET CHEVY VAN - 2003 CHEVROLET CHEVY VAN - 2015 to 2016 CHEVROLET CITY EXPRESS - 2018 CHEVROLET CITY EXPRESS - 2004 to 2006 CHEVROLET CLASSIC - 2005 to 2010 CHEVROLET COBALT - 2008 to 2010 CHEVROLET COBALT SS - 2004 to 2012 CHEVROLET COLORADO - 2013 to 2014 CHEVROLET COLORADO - 2015 to 2024 CHEVROLET COLORADO - 2001 CHEVROLET CONVENTIONAL - 2000 to 2025 CHEVROLET CORVETTE - 2024 CHEVROLET CORVETTE E\-RAY - 2005 to 2008 CHEVROLET CORVETTE Z06 - 2009 to 2011 CHEVROLET CORVETTE ZR1 - 2010 to 2019 CHEVROLET CRUZE - 2000 to 2006 CHEVROLET DENALI - 2000 to 2002 CHEVROLET ENVOY - 2005 CHEVROLET EPICA - 2005 to 2025 CHEVROLET EQUINOX - 2024 CHEVROLET EQUINOX EV - 2000 CHEVROLET EXPLORER - 2002 CHEVROLET EXPLORER - 2000 to 2021 CHEVROLET EXPRESS - 2000 to 2012 CHEVROLET EXPRESS 1500 - 2014 CHEVROLET EXPRESS 1500 - 2000 to 2011 CHEVROLET EXPRESS 2500 - 2014 CHEVROLET EXPRESS 2500 - 2023 to 2024 CHEVROLET EXPRESS 2500 - 2000 to 2010 CHEVROLET EXPRESS 3500 - 2012 CHEVROLET EXPRESS 3500 - 2014 CHEVROLET EXPRESS 3500 - 2023 to 2024 CHEVROLET EXPRESS 3500 - 2009 CHEVROLET EXPRESS 4500 - 2012 CHEVROLET EXPRESS 4500 - 2014 CHEVROLET EXPRESS 4500 - 2016 CHEVROLET EXPRESS 4500 - 2013 CHEVROLET EXPRESS CUTAWAY - 2003 to 2023 CHEVROLET EXPRESS CUTAWAY VAN - 2000 to 2003 CHEVROLET G SERIES - 2000 to 2002 CHEVROLET G VAN - 2000 to 2011 CHEVROLET G VAN BUS - 2003 to 2008 CHEVROLET G1500 - 2000 to 2002 CHEVROLET G25 - 2003 to 2005 CHEVROLET G2500 - 2001 to 2002 CHEVROLET G30 - 2000 to 2002 CHEVROLET G35 - 2003 to 2005 CHEVROLET G3500 - 2008 CHEVROLET G3500 - 2018 CHEVROLET G4500 - 2001 CHEVROLET H SERIES - 2006 to 2011 CHEVROLET HHR - 2000 to 2020 CHEVROLET IMPALA - 2006 CHEVROLET IMPALA \(GMX 211\) - 2000 to 2005 CHEVROLET INCOMPLETE/CUTAWAY C3 - 2000 to 2002 CHEVROLET JIMMY - 2000 to 2002 CHEVROLET L SERIES - 2000 to 2002 CHEVROLET L VAN - 2000 to 2001 CHEVROLET LUMINA - 2002 CHEVROLET LUMINA - 2008 CHEVROLET LUMINA - 2014 CHEVROLET LUMINA - 2000 to 2001 CHEVROLET LUMINA APV - 2000 to 2002 CHEVROLET M SERIES - 2000 to 2002 CHEVROLET M VAN - 2000 to 2002 CHEVROLET M/L - 2000 CHEVROLET M/L VAN - 2000 to 2024 CHEVROLET MALIBU - 2000 to 2003 CHEVROLET MALIBU CLASSIC - 2004 to 2005 CHEVROLET MALIBU CLASSIC - 2007 CHEVROLET MALIBU CLASSIC - 2013 to 2014 CHEVROLET MALIBU ECO - 2008 to 2010 CHEVROLET MALIBU HYBRID - 2016 to 2019 CHEVROLET MALIBU HYBRID - 2004 to 2007 CHEVROLET MALIBU MAXX - 2000 to 2001 CHEVROLET METRO - 2000 to 2007 CHEVROLET MONTE CARLO - 2008 CHEVROLET MONTE CARLO - 2010 CHEVROLET MONTE CARLO - 2000 CHEVROLET MOTOR HOME ## Recalls for the same vehicles and component - [24V320000](/recalls/nhtsa/24V320000.md), 2024-05-09: ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING - [21V421000](/recalls/nhtsa/21V421000.md), 2021-06-10: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE - [20V489000](/recalls/nhtsa/20V489000.md), 2020-08-18: ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:TRUNK LID - [20V461000](/recalls/nhtsa/20V461000.md), 2020-08-06: ELECTRICAL SYSTEM:SOFTWARE; LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK - [2019463](/recalls/tc/2019463.md), 2019-09-19: Electrical - [2016597](/recalls/tc/2016597.md), 2016-11-29: Electrical - [2016350](/recalls/tc/2016350.md), 2016-07-07: Electrical - [16V517000](/recalls/nhtsa/16V517000.md), 2016-07-07: SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM:WIRING - [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\) - [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE ## Other bulletins for the same vehicles and component - [N242468490\-02](/bulletins/11032963.md), 2026-05-28, Service campaign: ELECTRICAL SYSTEM. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary. - [25\-NA\-119](/bulletins/11024500.md), 2025-10-27, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated. - [25\-NA\-044](/bulletins/11024498.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs. - [24\-NA\-202](/bulletins/11024496.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard \(NACS\) DC Adapter Warranty Claim Information. - [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. - [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. - [23\-NA\-151](/bulletins/11023484.md), 2025-10-02, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. - [PIE0753I](/bulletins/11023388.md), 2025-09-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This engineering information \(EI\) will assist GM to recover a small number of electric vehicle battery packs from customer\-owned vehicles in the field for further engineering study and analysis. - [22\-NA\-083](/bulletins/11023367.md), 2025-09-27, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. - [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information. JSON: [/v1/bulletins/11002312](/v1/bulletins/11002312) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2024-NA-098&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F11002312&vehicle=Service%20bulletin%2024-NA-098)