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Service bulletin 23-013-24 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11002073
Published by NHTSA2024-06-25
Manufacturer's number23-013-24 REV. A
Manufacturer's date2024-06-20
NHTSA componentSTRUCTURE:BODY
Manufacturer's systemRight Front Carpet

NHTSA's summary

"Right Front Carpet Deterioration Customers may experience the following: ● Right hand front carpet exhibits bare spots, carpet pulling apart and/or carpet fibers are coming out Fig. 1. This bulletin involves inspecting and possibly replacing the right hand front carpet."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
DODGE DURANGO2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263922026-08-13. Structure
26V5280002026-08-13. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20230902023-02-23. Structure
23V1150002023-02-23. STRUCTURE:BODY:HATCHBACK/LIFTGATE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000016 REV.A2026-09-03. Service bulletin. Lift Gate Latch And Glass Replacement / Servicing.
91008832026-08-26. Service bulletin. Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.
S2208000045 REV.D2026-07-02. Service bulletin. Backup Camera Poor Image Quality Inspection
S2623000041 REV.A2026-07-02. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J2026-06-16. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S26230000402026-06-16. Service bulletin. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S26230000412026-06-16. Service bulletin. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.