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Service bulletin LI54.10-P-076820

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11000615
Published by NHTSA2024-06-01
Manufacturer's numberLI54.10-P-076820
Manufacturer's date2024-05-17
Campaign id or software versionLI54.10-P-076820
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

In the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B1FCB97 (=> N73/3) and U116000 (=> N73/3*1) are stored in the fault memory. In the subsequent analysis of the 12 V on-board electrical system data, the following parameters are noteworthy (see picture 1 in the attachment): • Charge balance negative when stationary. • Interior CAN bus is awake for an unusually long time while the vehicle was locked. • 12 V battery SOC (state of charge) during subsequent engine start is 45% or less. NOTE: This LI does not apply if the CEL was reported as being on without a 12V message. Once the 12 V battery SOC has exceeded 50% for the first time, the symbol and the message in the instrument cluster disappear again. The door control unit (N69/x) may sporadically keep the interior CAN bus awake. NOTE:· Exclusively door control units with the HW item numbers A2239019917, A2239010018, A2239010118 and A2239010218 can be affected. Remedy Update the software on all 4 door control units (N69/1, N69/2, N69/3 and N69/4). For this, a commissioning of the door control units must be carried out on all 4 doors (N69/1, N69/2, N69/3 and N69/4). (Path: XENTRY Scope; Control units view; DCU-XX (N69/x); Adaptations; Commissioning) The repair software is available with add-on 28462 for XD DVD 09/23, with add-on 28463 for XD DVD 12/23 and/or as of XD DVD 03/24. SW item numbers of the repair software: · A2069020310 for the door control units at the front doors (N69/1 and N69/2) · A2069020410 for the door control units at the rear doors (N69/3 and N69/4)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

B1FCB, U1160

Vehicles listed
MERCEDES-BENZ AMG C432023 to 2024
MERCEDES-BENZ AMG G632024
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ C 3002022 to 2024
MERCEDES-BENZ GLC 3002023 to 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.