# Service bulletin B840224

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11000566
- Published by NHTSA: 2024\-05\-30
- Manufacturer's number: B840224
- Manufacturer's date: 2024\-05\-24
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000566-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000566-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2022 to 2023 BMW IX
- 2022 to 2023 BMW X2
- 2022 to 2023 BMW X5
- 2022 to 2023 BMW X6
- 2022 to 2023 BMW X7
- 2023 BMW XM

## Recalls for the same vehicles and component

- [25V395000](/recalls/nhtsa/25V395000.md), 2025-07-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- [25V470000](/recalls/nhtsa/25V470000.md), 2025-07-16: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V449000](/recalls/nhtsa/23V449000.md), 2023-06-28: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
- [23V295000](/recalls/nhtsa/23V295000.md), 2023-04-26: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [22V944000](/recalls/nhtsa/22V944000.md), 2022-12-20: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- [22V741000](/recalls/nhtsa/22V741000.md), 2022-10-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM
- [22V541000](/recalls/nhtsa/22V541000.md), 2022-07-27: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [22V483000](/recalls/nhtsa/22V483000.md), 2022-07-07: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [B611626](/bulletins/11036456.md), 2026-08-28, Service campaign: ELECTRICAL SYSTEM. In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade\(RSU\) may be aborted and the FZD can become degraded. The following Check Control Messages \(CCMs\) may be displayed: “Energy Management — Increased Energy Consumption While Parked.” “Software Upgrade Failed — Workshop Visit Required.”
- [B120626](/bulletins/11034450.md), 2026-07-03, Service campaign: ELECTRICAL SYSTEM. In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic \(VVT\) may occur. Undercertain operating conditions, the software may detect a short\-circuit in the valve control system even thoughthere is no fault. When the above\-mentioned fault occurs, the red Check Control warning light ‘Drive system fault’ illuminates.This can result in the intake valves closing gradually, which may lead to misfires while the engine is running.
- [B652025](/bulletins/11032744.md), 2026-05-18, Service bulletin: ELECTRICAL SYSTEM. After replacing the Multifunctional Display \(MFD\), the Central Information Display \(CID\) is black. The backlight of the CID is illuminated, and touch function does register an audible sound.
- [B120326](/bulletins/11030061.md), 2026-03-13, Emissions: ELECTRICAL SYSTEM. BMW AG is conducting Voluntary Emissions Recall \(effective March 11, 2026\) on certain Model Year 2023 \-2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025.
- [B611925](/bulletins/11024713.md), 2025-11-03, Service bulletin: ELECTRICAL SYSTEM. RSU availability. The malfunction indicator lamp \(MIL\) is triggered by the erroneous fault code 031BFC\- AC charging,charging electronics 2, internal fault: No internal capacitor discharge stored in the CCU. However, AC charging is operating as designed without a charging concern or issue. Affected PHEV vehicles have the CCU\-03 \(7.4 kW / 11 kW\) with I\-levels from 24\-07\-500 to 25\-11\-5xx
- [B840625](/bulletins/11024211.md), 2025-10-09, Service bulletin: ELECTRICAL SYSTEM. In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle.
- [B640825](/bulletins/11022361.md), 2025-09-03, Service campaign: ELECTRICAL SYSTEM. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
- [B630625](/bulletins/11022360.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. The headliner light partially/does not illuminate.
- [B840525](/bulletins/11022119.md), 2025-08-24, Service bulletin: ELECTRICAL SYSTEM. SITUATION After the telematics module \(TCB4\) has been replaced, the replacement part control unit is not accepted byISTA.
- [B651825](/bulletins/11021819.md), 2025-08-13, Service bulletin: ELECTRICAL SYSTEM. When the alarm system is activated and doors are locked, within a short period the doors will unlock, and a “double beep” acoustic confirmation is heard from vehicle.

JSON: [/v1/bulletins/11000566](/v1/bulletins/11000566)

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