# Service bulletin B360121

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11000563
- Published by NHTSA: 2024\-05\-30
- Manufacturer's number: B360121
- Manufacturer's date: 2024\-05\-01
- NHTSA component: STEERING

## NHTSA's summary

At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000563-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000563-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2023 to 2024 BMW 230I
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2023 BMW 3 SERIES
- 2023 BMW 4 SERIES
- 2023 BMW 5 SERIES
- 2024 BMW 740I
- 2023 BMW 8 SERIES
- 2020 BMW I8
- 2024 BMW X5
- 2024 BMW X6
- 2024 BMW X7
- 2024 BMW XM
- 2023 BMW Z4

## Recalls for the same vehicles and component

- [24V714000](/recalls/nhtsa/24V714000.md), 2024-09-25: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
- [23V770000](/recalls/nhtsa/23V770000.md), 2023-11-16: STEERING

## Other bulletins for the same vehicles and component

- [B320526](/bulletins/11036379.md), 2026-08-26, Service bulletin: STEERING. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
- [B320326](/bulletins/11031564.md), 2026-04-27, Service bulletin: STEERING. “Groaning” noise from the EPS when the steering wheel is at the end stops.
- [B310426](/bulletins/11031562.md), 2026-04-27, Service bulletin: STEERING. SITUATION When turning the steering wheel fully to the steering end stops, a ”groaning” noise can be perceived at the respective steering stop. The noise occurs at higher ambient temperatures from approx. 68°F.
- [B320825](/bulletins/11023248.md), 2025-09-22, Service bulletin: STEERING. When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position.
- [B320123](/bulletins/11021817.md), 2025-08-13, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B320425](/bulletins/11018514.md), 2025-05-21, Service bulletin: STEERING. After prolonged straight\-ahead driving \(e.g. highway driving\), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
- [B320225](/bulletins/11018513.md), 2025-05-21, Service campaign: STEERING. Parts of the steering shaft universal joint may have been joined together without having beengreased. As a result, there can be audible squeaking and cracking noises. In some cases, moresteering force is required.
- [B060125](/bulletins/11013107.md), 2025-01-25, Other: STEERING. SWIVEL JOINT RETURN
- [B320125](/bulletins/11013039.md), 2025-01-23, Service bulletin: STEERING. Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops.
- [B310223](/bulletins/11009555.md), 2024-11-01, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.

JSON: [/v1/bulletins/11000563](/v1/bulletins/11000563)

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