Service campaign NCU - 2024040001
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service campaign |
|---|---|
| NHTSA id | 11000519 |
| Published by NHTSA | 2024-05-29 |
| Manufacturer's number | NCU - 2024040001 |
| Manufacturer's date | 2024-05-11 |
| Campaign id or software version | 2024040001 |
| NHTSA component | WHEELS |
NHTSA's summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294, 295, 296, 297, 253, 167, 290, 223, 232 platform), the tire sealant bottle may not meet specifications. The possibility exists that the tire sealant bottle may leak within the installation location. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Wheels
| MERCEDES-BENZ AMG C43 | 2023 to 2024 |
|---|---|
| MERCEDES-BENZ AMG C63 S | 2023 |
| MERCEDES-BENZ AMG C63 S E | 2023 to 2024 |
| MERCEDES-BENZ AMG CLE53 | 2024 |
| MERCEDES-BENZ AMG CLE63E S | 2024 |
| MERCEDES-BENZ AMG E53 | 2023 |
| MERCEDES-BENZ AMG E53E | 2023 |
| MERCEDES-BENZ AMG E63 | 2023 |
| MERCEDES-BENZ AMG E63 S | 2023 |
| MERCEDES-BENZ AMG EQE | 2023 to 2024 |
| MERCEDES-BENZ AMG EQE 53 4MATIC | 2024 |
| MERCEDES-BENZ AMG EQE SUV 53 4MATIC | 2024 |
| MERCEDES-BENZ AMG EQS | 2023 to 2024 |
| MERCEDES-BENZ AMG EQS 53 | 2023 |
| MERCEDES-BENZ AMG EQS 53 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ AMG GLC43 | 2023 to 2024 |
| MERCEDES-BENZ AMG GLC63 S | 2023 |
| MERCEDES-BENZ AMG GLC63 S E | 2024 |
| MERCEDES-BENZ AMG GLE53 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 | 2023 to 2024 |
| MERCEDES-BENZ AMG GLE63 S 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2023 to 2024 |
| MERCEDES-BENZ AMG GLS63E | 2023 |
| MERCEDES-BENZ AMG GT43 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT53 | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT53E | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT55 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 S | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG SL43 | 2023 to 2024 |
| MERCEDES-BENZ AMG SL53E | 2024 |
| MERCEDES-BENZ AMG SL55 | 2023 to 2024 |
| MERCEDES-BENZ AMG SL63 | 2023 |
| MERCEDES-BENZ AMG SL63 S E | 2024 |
| MERCEDES-BENZ C 300 | 2023 to 2024 |
| MERCEDES-BENZ CLE 300 | 2023 |
| MERCEDES-BENZ CLE 300 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ CLE 450 | 2023 |
| MERCEDES-BENZ CLE 450 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ E 350 | 2023 to 2024 |
| MERCEDES-BENZ E 450 | 2023 to 2024 |
| MERCEDES-BENZ EQE 350 4MATIC | 2024 |
| MERCEDES-BENZ EQE 350+ | 2023 to 2024 |
| MERCEDES-BENZ EQE 500 | 2023 to 2024 |
| MERCEDES-BENZ EQE SUV 350 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ EQE SUV 350+ | 2023 to 2024 |
| MERCEDES-BENZ EQE SUV 500 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ EQS 450+ | 2023 to 2024 |
| MERCEDES-BENZ EQS 580 | 2023 to 2024 |
| MERCEDES-BENZ EQS SUV 450 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ EQS SUV 450+ | 2023 to 2024 |
| MERCEDES-BENZ EQS SUV 580 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ GLC 300 | 2023 to 2024 |
| MERCEDES-BENZ GLE 350 | 2023 to 2024 |
| MERCEDES-BENZ GLE 400 E | 2024 |
| MERCEDES-BENZ GLE 450 | 2023 to 2024 |
| MERCEDES-BENZ GLE 450E 4MATIC | 2024 |
| MERCEDES-BENZ GLE 580 4MATIC | 2023 |
| MERCEDES-BENZ GLS 450 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ GLS 580 4MATIC | 2023 to 2024 |
| MERCEDES-BENZ GLS 600 | 2023 |
| MERCEDES-BENZ S 500 | 2023 |
| MERCEDES-BENZ S 500 4MATIC | 2024 |
| MERCEDES-BENZ S 580 | 2023 |
| MERCEDES-BENZ S 580 4MATIC | 2024 |
| MERCEDES-BENZ S 580 E | 2023 |
| MERCEDES-BENZ S 580 E 4MATIC | 2024 |
| MERCEDES-BENZ redundant EQE 350 | 2024 |
| MERCEDES-BENZ redundant EQE 350 4MATIC | 2023 |
| MERCEDES-BENZ redundant EQS 450 | 2023 to 2024 |
| MERCEDES-MAYBACH EQS SUV 680 4MATIC | 2024 |
| MERCEDES-MAYBACH GLS 600 4MATIC | 2023 |
| MERCEDES-MAYBACH S 580 4MATIC | 2023 to 2024 |
| MERCEDES-MAYBACH S 680 | 2023 to 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| LI40.10-P-059248 | 2026-07-24. Service bulletin. Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The noise is generated by a micromovement on the contact surface between the rim and the brake disk (wheel bolt group) and may be intensified by potential soiling. The more lightweight rim (AMG forged rim) transmits the noise louder; in the case of cast rims, the noise is generally not perceptible. This is not a technical defect, but rather a complaint concerning comfort. Safe operation of the vehicle is ensured at all times. Remedy Important note: The operations described below do not represent a permanent remedy in every case. The noise may reoccur again after an indefinite period of time; sanding the rims with abrasive media multiple times is not permissible. Only cleaning using the Hazet tool 4960-160 (recommendation) can be performed without any concerns each time the wheel is changed or if the complaint reoccurs. Replacing the parts (rim, wheel bolts, wheel bearings, wheel hub, brake disk) is not expedient in the event of this complaint. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Clean the components of the wheel bolt connection according to the WIS instructions Sand down the rim and brake disk bowl by performing the following steps: • Manually sand rim (old design only) in area of water drain bores (Figure 1; item A), approx. 1.5 cm left and right of water drain bore (Figure 2) Note: Use abrasive paper with grit size 80. The grooving in this area should no longer be visible (sand down approx. 0.1-0.2mm) • Also sand brake disk bowl using emery cloth or abrasive paper with a grain size of 120 • For vehicles equipped with the AMG ceramic brake system (B07), abrasive paper may not be used for cleaning on the brake disk side Note: Do not use any cleaning agent when cleaning on the rim side. Cleaning using abrasive paper with a grain size of 80 will suffice. Do not apply any grease, lubricant or paste after cleaning The brake disk bowl should be "bare metal" in the area of the imprints made by the hole (Figure 3) |
|---|---|
| LI40.10-P-061032 | 2026-05-18. Service bulletin. Complaint Noises at the front axle when cornering or maneuvering (video files attached) Note: Save video files locally and play them with Windows Media Player. Cause Driving with summer tires in combination with low outside temperatures. At low outside temperatures or in wet conditions, a noise may be produced at the outer wheel on the front axle while maneuvering with sharp steering angles. Note: AMG vehicles with 4MATIC of model series 217 (without code 494) and model series 222 have a modified axle geometry compared with series production vehicles to provide more sporty handling. The problem cannot be remedied by changing the axle settings. |
| LI40.10-P-059248 | 2025-10-17. Service bulletin. Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The noise is generated by a micromovement on the contact surface between the rim and the brake disk (wheel bolt group) and may be intensified by potential soiling. The more lightweight rim (AMG forged rim) transmits the noise louder; in the case of cast rims, the noise is generally not perceptible. This is not a technical defect, but rather a complaint concerning comfort. Safe operation of the vehicle is ensured at all times. Remedy Important note: The operations described below do not represent a permanent remedy in every case. The noise may reoccur again after an indefinite period of time; sanding the rims with abrasive media multiple times is not permissible. Only cleaning using the Hazet tool 4960-160 (recommendation) can be performed without any concerns each time the wheel is changed or if the complaint reoccurs. Replacing the parts (rim, wheel bolts, wheel bearings, wheel hub, brake disk) is not expedient in the event of this complaint. Clean the components of the wheel bolt connection according to the WIS instructions Sand down the rim and brake disk bowl by performing the following steps: • Manually sand rim (old design only) in area of water drain bores (Figure 1; item A), approx. 1.5 cm left and right of water drain bore (Figure 2) Note: Use abrasive paper with grit size 80. The grooving in this area should no longer be visible (sand down approx. 0.1-0.2mm) • Also sand brake disk bowl using emery cloth or abrasive paper with a grain size of 120 • For vehicles equipped with the AMG ceramic brake system (B07), abrasive paper may not be used for cleaning on the brake disk side Note: Do not use any cleaning agent when cleaning on the rim side. Cleaning using abrasive paper with a grain size of 80 will suffice. Do not apply any grease, lubricant or paste after cleaning The brake disk bowl should be "bare metal" in the area of the imprints made by the hole (Figure 3) |
| LI33.20-P-078406 | 2024-11-22. Service bulletin. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to FIN vehicle identification end number. If vehicle falls outside of FIN range, create a TIPS case. Model series 192: xxx xxx xx 002 876 Model series 232: xxx xxx xx 022 312 Cause Contact area between wheel bearing and steering knuckle. Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present, perform Operation A again. 3. If noise is still present after re-testing, perform Operation B. Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing and steering knuckle with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). Operation B: 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced. |
| CL - 2024040001 | 2024-06-03. Other. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of charge. The bottle may potentially leak and may not be available for use in case of a flat tire. Your vehicle must be brought to a dealer to complete this campaign. Please schedule an appointment by contacting our Customer Assistance Center at 1-800-367-6372, or locate your nearest dealer using the QR code and “Find a Dealer” section. |