# Service bulletin SSM 52544

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11000296
- Published by NHTSA: 2024\-05\-23
- Manufacturer's number: SSM 52544
- Manufacturer's date: 2024\-05\-17
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

2024 Expedition/Navigator vehicles built on or after 14\-May\-2024 may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Expedition/Navigator vehicles built on or after 14\-May\-2024 do not include keyless entry keypad code cards. Customers are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owners Manual \> Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000296-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000296-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2024 FORD EXPEDITION
- 2024 LINCOLN NAVIGATOR

JSON: [/v1/bulletins/11000296](/v1/bulletins/11000296)

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