# Service bulletin 9100337

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 11000195
- Published by NHTSA: 2024\-05\-17
- Manufacturer's number: 9100337
- Manufacturer's date: 2024\-05\-02
- NHTSA component: ENGINE
- Manufacturer's system: Engine: Water Pump

## NHTSA's summary

"PUMP WATER For 2016\-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000195-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-11000195-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2017 to 2024 CHRYSLER PACIFICA
- 2020 to 2024 CHRYSLER VOYAGER
- 2016 to 2024 DODGE DURANGO
- 2016 to 2024 JEEP GRAND CHEROKEE
- 2022 JEEP GRAND WAGONEER
- 2022 JEEP WAGONEER
- 2018 to 2024 JEEP WRANGLER
- 2019 to 2024 RAM 1500
- 2022 to 2024 RAM PROMASTER

## Recalls for the same vehicles and component

- [2025617](/recalls/tc/2025617.md), 2025-11-06: Engine
- [25V766000](/recalls/nhtsa/25V766000.md), 2025-11-06: ENGINE
- [24V926000](/recalls/nhtsa/24V926000.md), 2024-12-12: STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- [2023338](/recalls/tc/2023338.md), 2023-06-08: Engine
- [23V412000](/recalls/nhtsa/23V412000.md), 2023-06-08: ENGINE
- [23V411000](/recalls/nhtsa/23V411000.md), 2023-06-08: ENGINE AND ENGINE COOLING
- [2023221](/recalls/tc/2023221.md), 2023-04-13: Engine
- [22V865000](/recalls/nhtsa/22V865000.md), 2022-11-23: ENGINE
- [2022584](/recalls/tc/2022584.md), 2022-10-14: Engine
- [22V767000](/recalls/nhtsa/22V767000.md), 2022-10-13: ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

## Other bulletins for the same vehicles and component

- [18\-015\-26 REV. A](/bulletins/11038533.md), 2026-10-16, Service bulletin: ENGINE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● P0300\-00 \- Multiple Cylinder Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0301\-00 \- Cylinder 1 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0302\-00 \- Cylinder 2 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0303\-00 \- Cylinder 3 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0304\-00 \- Cylinder 4 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0305\-00 \- Cylinder 5 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0306\-00 \- Cylinder 6 Misfire \- in Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: ● Vehicle has a rough idle. ● Engine has a miss. ● Noisy valvetrain. This bulletin involves inspecting the vehicle and, if required, reprogramming the PCM with the latest available software.
- [18\-015\-26 REV. A](/bulletins/11038496.md), 2026-10-16, Service bulletin: ENGINE. Flash: Powertrain Control Module \(PCM\) Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● P0300\-00 \- Multiple Cylinder Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0301\-00 \- Cylinder 1 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0302\-00 \- Cylinder 2 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0303\-00 \- Cylinder 3 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0304\-00 \- Cylinder 4 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0305\-00 \- Cylinder 5 Misfire \- in Active or Stored status set during cold start catalyst heating. ● P0306\-00 \- Cylinder 6 Misfire \- in Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: ● Vehicle has a rough idle. ● Engine has a miss. ● Noisy valvetrain. This bulletin involves inspecting the vehicle and, if required, reprogramming the PCM with the latest available software.
- [S2609000006 REV.A](/bulletins/11038333.md), 2026-10-07, Service bulletin: ENGINE. Customer indicates Malfunction Indicator Light \(MIL\) or Check Engine Light \(CEL\) coming on.
- [S2609000011](/bulletins/11037354.md), 2026-09-17, Service bulletin: ENGINE. MIL\-On and/or Engine Oil Leak
- [9100898](/bulletins/11037347.md), 2026-09-17, Service bulletin: ENGINE. Engine PNs: MY 24\-26 WD/DT \(5.7L\) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover \(PN 53013735AB\) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness \(PN 05148163AE\). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness \(PN 05148163AE\) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
- [9100363 Rev 3](/bulletins/11036762.md), 2026-09-03, Service bulletin: ENGINE. Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O\-ring area for leaks. O\-ring is serviced separately.
- [113803](/bulletins/11036166.md), 2026-08-13, Service bulletin: ENGINE; ELECTRICAL SYSTEM. HOSE AND TUBE \- HEATER SUPPLY AND RETURN
- [9100861 Rev 3](/bulletins/11035994.md), 2026-08-06, Service bulletin: ENGINE. PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1\) Key ON/OFF and let the after\-run pump run for at least 20 minutes before moving on to step \#2. 2\) Inspect the pump connector area for presence of water. 3\) Inspect the pump connector for corrosion. 4\) Inspect the pump for coolant contamination as this can cause the pump to stall. 5\) Inspect battery terminals for damage to rule out a battery drainage issue. 6\) Ensure the PCM is up\-to\-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.
- [9100861 Rev 1](/bulletins/11035194.md), 2026-07-23, Service bulletin: ENGINE. PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1\) Key ON/OFF and let the after\-run pump run for at least 20 minutes before moving on to step \#2. 2\) Inspect the pump connector area for presence of water. 3\) Inspect the pump connector for corrosion. 4\) Inspect the pump for coolant contamination as this can cause the pump to stall. 5\) Inspect battery terminals for damage to rule out a battery drainage issue. 6\) Ensure the PCM is up\-to\-date with the latest available flash.
- [113280](/bulletins/11035083.md), 2026-07-18, Service bulletin: ENGINE. HOSE AND TUBE \- EGR COOLANT

JSON: [/v1/bulletins/11000195](/v1/bulletins/11000195)

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