# Service bulletin N232428240\-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10254417
- Published by NHTSA: 2024\-05\-08
- Manufacturer's number: N232428240\-03
- Manufacturer's date: 2024\-05\-08
- NHTSA component: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254417-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254417-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2023 to 2024 CADILLAC LYRIQ

## Other bulletins for the same vehicles and component

- [N232428240\-03](/bulletins/10253796.md), 2024-05-01, Service bulletin: LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [N232428240\-03](/bulletins/10253548.md), 2024-04-24, Service bulletin: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [N242440290](/bulletins/10253319.md), 2024-04-18, Service bulletin: EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. Service Update \- Certain vehicles may have water intrusion in the liftgate and or rear cargo area. Dealers will inspect for water leak and may require the replacement of the liftgate glass and/or certain electrical components.
- [N232428240](/bulletins/10253009.md), 2024-04-10, Service bulletin: LATCHES/LOCKS/LINKAGES; EQUIPMENT. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [N232428240](/bulletins/10252601.md), 2024-04-03, Service bulletin: LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [N232428240](/bulletins/10252113.md), 2024-03-28, Service bulletin: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel center compartment or upper compartment.
- [N232428240](/bulletins/10251528.md), 2024-03-08, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- Certain vehicles may have a condition in which the instrument panel center storage compartment does not function correctly. Dealers will replace the instrument panel stowage tray.
- [PIC6491A](/bulletins/10240785.md), 2023-08-21, Service bulletin: LATCHES/LOCKS/LINKAGES. This Preliminary information communicates That a service door latch system message maybe displayed with no related DTC's.
- [18\-NA\-279](/bulletins/10232069.md), 2023-02-23, Service bulletin: EXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES; EQUIPMENT. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [N222384530](/bulletins/10230959.md), 2023-02-02, Service bulletin: EQUIPMENT; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program \- On October 27, 2022, General Motors released Customer Satisfaction Program N222384530 with an initial vehicle population of 21. We are adding the remaining 139 VINs to the involved vehicle population. Important: An initial supply of part numbers 87849010, 86777479, 85515565 and 11549309 were pre\-shipped to dealers that had vehicles in new vehicle inventory on October 27, 2022. The pre\-ship completed at the end of October. All other vehicles in the involved population will need to order through Customer Care and Aftersales. The parts required for this program are on restriction through the GM Technical Assistance Center \(TAC\). Please contact TAC at telephone number US 1\-877\-446\-8227 \(Action Center prompt\) or Canada 1\-800\-263\-7740 for English or 1\-800\-263\-7960 for French. Customer Letter Mailing The customer letter mailing for the third phase will begin in January. Global Warranty Management \(GWM\) The Required Field Action section on the Investigate Vehicle History \(IVH\) screen will be updated January 3, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.

JSON: [/v1/bulletins/10254417](/v1/bulletins/10254417)

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