# Service bulletin 24\-NA\-078

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10254397
- Published by NHTSA: 2024\-05\-08
- Manufacturer's number: 24\-NA\-078
- Manufacturer's date: 2024\-04\-24
- NHTSA component: ENGINE AND ENGINE COOLING; POWER TRAIN

## NHTSA's summary

This bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard from the transmission area.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254397-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254397-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Transmission and driveline

## Vehicles listed

- 2023 to 2024 CHEVROLET COLORADO
- 2023 to 2024 CHEVROLET SILVERADO 1500
- 2023 to 2024 GMC CANYON

## Recalls for the same vehicles and component

- [2025225](/recalls/tc/2025225.md), 2025-04-24: Engine
- [25V274000](/recalls/nhtsa/25V274000.md), 2025-04-24: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

## Other bulletins for the same vehicles and component

- [N252502891\-01](/bulletins/11036308.md), 2026-08-20, Service campaign: POWER TRAIN. Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
- [N262546590\-01](/bulletins/11035019.md), 2026-07-15, Service campaign: ENGINE. Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This special coverage covers the condition described above for a period of 5 years or 60,000 miles \(100,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after July 14, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to July 14, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to remove the inlet hose and replace the seal. The repairs will be made at no charge to the customer.
- [N252494003\-02](/bulletins/11027714.md), 2026-01-21, Service campaign: ENGINE. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
- [25\-NA\-150](/bulletins/11026101.md), 2025-12-04, Service bulletin: ENGINE. This bulletin provides a procedure to check and replace the oil cooler seals before just replacing the oil cooler, for an oil leak.
- [25\-NA\-080](/bulletins/11026044.md), 2025-12-03, Service bulletin: POWER TRAIN. This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customers concern of No Reverse, No Shift Past Third Gear \- DTC P2732 Set.
- [24\-NA\-262](/bulletins/11026024.md), 2025-12-03, Service bulletin: POWER TRAIN. This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
- [00\-06\-01\-026R](/bulletins/11026017.md), 2025-12-03, Service bulletin: ENGINE. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
- [25\-NA\-339](/bulletins/11025492.md), 2025-11-12, Service bulletin: ENGINE. Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
- [25\-NA\-108](/bulletins/11024499.md), 2025-10-27, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
- [24\-NA\-170](/bulletins/11024494.md), 2025-10-27, Service bulletin: ENGINE; VISIBILITY/WIPER; ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concern of Check Engine Lamp Illuminated with HVAC Related DTC.

JSON: [/v1/bulletins/10254397](/v1/bulletins/10254397)

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