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Service bulletin PI0401B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10254204
Published by NHTSA2024-05-06
Manufacturer's numberPI0401B
Manufacturer's date2014-11-01
NHTSA componentBACK OVER PREVENTION

NHTSA's summary

Rear Vision Camera Appears Obstructed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
CADILLAC CTS2011, 2012, 2013, 2014, 2015
CADILLAC CTS-V2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
141042023-12-18. Service bulletin. Oxygen Sensor Fracture
PIC5494D2023-12-11. Service bulletin. Difference Between Analog And Digital Vehicle Speed Display.
PIC5428F2023-12-11. Service bulletin. EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5428E2023-12-11. Service bulletin. EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5428D2023-12-11. Service bulletin. EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message
PIC5252A2023-12-11. Service bulletin. Creak Noise From A-Pillar Area
PIC5245A2023-12-11. Service bulletin. Creak Noise From A-Pillar Area
13387A2023-12-11. Service bulletin. Service Update for Inventory Vehicles Only Engine Knock Noise - Drive Audit Expires November 30, 2014 - Equipped with 2.5L Engine (LCV/LKW) or 2.0L Engine (LTG)
070601016G2022-06-13. Service bulletin. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIC6048N2022-02-14. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).