# Service bulletin SSM 52484

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10254143
- Published by NHTSA: 2024\-05\-03
- Manufacturer's number: SSM 52484
- Manufacturer's date: 2024\-04\-25
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

Some 2020\-2022 Explorer vehicles may exhibit keyless entry keypad inoperative and/or does not illuminate when any keypad button is pressed following ignition off timeout period with no diagnostic trouble codes \(DTCs\) in the body control module \(BCM\). This may be due to network wake up signal processing. To correct this condition, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System \(FDRS\) located under the SW Updates tab. Do not replace the keyless entry keypad. For claiming, use causal part 7820555 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254143-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254143-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2020 to 2022 FORD EXPLORER

JSON: [/v1/bulletins/10254143](/v1/bulletins/10254143)

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