# Service bulletin SSM 52476

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10254138
- Published by NHTSA: 2024\-05\-03
- Manufacturer's number: SSM 52476
- Manufacturer's date: 2024\-04\-24
- NHTSA component: EQUIPMENT

## NHTSA's summary

All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254138-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10254138-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2021 to 2023 FORD BRONCO
- 2021 to 2023 FORD BRONCO SPORT
- 2013 to 2018 FORD C\-MAX
- 2009 to 2011 FORD CROWN VICTORIA
- 2008 to 2014 FORD E\-150
- 2020 to 2022 FORD E\-150
- 2008 to 2014 FORD E\-250
- 2016 to 2017 FORD E\-250
- 2020 to 2022 FORD E\-250
- 2008 to 2022 FORD E\-350
- 2008 to 2022 FORD E\-450
- 2008 to 2009 FORD E\-550
- 2017 FORD E\-550
- 2018 to 2022 FORD ECOSPORT
- 2008 to 2024 FORD EDGE
- 2008 to 2023 FORD ESCAPE
- 2008 to 2017 FORD EXPEDITION
- 2008 to 2024 FORD EXPLORER
- 2008 to 2010 FORD EXPLORER SPORT TRAC
- 2008 to 2024 FORD F\-150
- 2008 to 2024 FORD F\-250 SD
- 2008 to 2024 FORD F\-350 SD
- 2008 to 2024 FORD F\-450 SD
- 2008 to 2022 FORD F\-53
- 2008 to 2024 FORD F\-550 SD
- 2019 FORD F\-600 SD
- 2020 to 2024 FORD F\-600 SD
- 2011 to 2017 FORD F\-650
- 2024 FORD F\-650 INCOMPLETE CHASSIS
- 2008 to 2023 FORD F\-650 SD
- 2009 to 2018 FORD F\-750
- 2008 to 2024 FORD F\-750 SD
- 2011 to 2018 FORD FIESTA
- 2009 to 2019 FORD FLEX
- 2007 to 2018 FORD FOCUS
- 2008 to 2020 FORD FUSION
- 2022 to 2023 FORD MAVERICK
- 2009 to 2024 FORD MUSTANG
- 2007 to 2011 FORD RANGER
- 2019 to 2024 FORD RANGER
- 2010 to 2019 FORD TAURUS
- 2008 to 2009 FORD TAURUS X
- 2014 FORD TRANSIT
- 2015 to 2022 FORD TRANSIT
- 2010 to 2022 FORD TRANSIT CONNECT
- 2008 LINCOLN MARK LT
- 2008 to 2012 LINCOLN MKZ
- 2008 to 2017 LINCOLN NAVIGATOR
- 2009 to 2011 LINCOLN TOWN CAR
- 2009 to 2011 MERCURY GRAND MARQUIS
- 2008 to 2011 MERCURY MILAN
- 2008 to 2010 MERCURY MOUNTAINEER
- 2011 MERCURY MOUNTAINEER
- 2017 MOBILITY SPECIALISTS FORD E\-150
- 2015 MOBILITY SPECIALISTS FORD E\-250

## Recalls for the same vehicles and component

- [2026310](/recalls/tc/2026310.md), 2026-06-24: Accessories
- [26V012000](/recalls/nhtsa/26V012000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [26V011000](/recalls/nhtsa/26V011000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [25V343000](/recalls/nhtsa/25V343000.md), 2025-05-23: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS
- [23V420000](/recalls/nhtsa/23V420000.md), 2023-06-09: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [23V379000](/recalls/nhtsa/23V379000.md), 2023-05-26: EQUIPMENT:OTHER:LABELS
- [22V384000](/recalls/nhtsa/22V384000.md), 2022-05-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [TSB 24\-2126](/bulletins/10254176.md), 2024-05-04, Service bulletin: EQUIPMENT. This article supersedes TSB 24\-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021\-2023 F\-150 vehicles equipped with a gasoline, hybrid or flex fuel engine \(non\-Lightning\) except 2023 F\-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning \(HVAC\) module.
- [TSB 24\-2117](/bulletins/10254172.md), 2024-05-04, Service bulletin: EQUIPMENT. Some 2024 F\-150 non\-Lightning vehicles equipped with minor feature codes C2BAW and FDDAA may exhibit an intermittent Trailer Brake System Fault See Manual message in the instrument panel cluster \(IPC\), inoperative trailer brake controller, and/or diagnostic trouble codes \(DTCs\) U0131:87, U0140:87, U0100:87 and/or U0121:87 stored in the trailer module \(TRM\) when installing the trailer brake controller kit ML3Z\-19H332\-AB. To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\). Trailer brake controller kit ML3Z\-19H332\-AB does not include the correct TRM for 2024 F\-150 vehicles, and this kit should not be installed on 2024 F\-150 vehicles.
- [TSB 24\-2116](/bulletins/10254168.md), 2024-05-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Some 2023 F\-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster \(IPC\) and/or diagnostic trouble codes \(DTCs\) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module \(TRM\). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A \(GWM\).
- [SSM 52449](/bulletins/10254125.md), 2024-05-03, Service bulletin: EQUIPMENT. Some 2024 Mustang vehicles equipped with a mid\-series instrument panel cluster display screen \(minor feature code HCAAT\) may exhibit a crack on the lower left\-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual \(WSM\), Section 413\-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [24U04](/bulletins/10254004.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2024 Model Year F\-150, F\-150 Lightning, F\-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre\-Delivery Inspection \(PDI\)
- [22M03 S1](/bulletins/10253963.md), 2024-05-02, Service bulletin: EQUIPMENT. Certain 2017\-2020 Model Year Continental and Super Duty, 2018\-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
- [TSB 24\-2106](/bulletins/10253891.md), 2024-05-02, Service bulletin: EQUIPMENT. Some 2022\-2023 Mustang convertible vehicles may exhibit a convertible top that requires extra effort to latch. This may be due to the convertible top assembly that is out of specification.
- [OTAPU0904PPOPRPF](/bulletins/10252707.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Quality Improvements include: \-Enhance the performance and stability of your driver display while towing.
- [OTAPU0121FTDIFXF](/bulletins/10252706.md), 2024-04-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Quality Improvements include: \-Robustness action in operation of vehicle to detect low\-state\-of\-charge battery and prevent engine stall, as well as provide improved warning to customers when low\-state\-of\-charge conditions exist. \-To prevent the potential incorrect On\-board scales.
- [OTAPU0107VIFXSD](/bulletins/10252704.md), 2024-04-04, Service bulletin: EQUIPMENT; EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS. Quality Improvements include: \- Fixing the headlamp staying ON issue during the BCM OTA update

JSON: [/v1/bulletins/10254138](/v1/bulletins/10254138)

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