# Service bulletin OTA \- 20240405

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10253696
- Published by NHTSA: 2024\-05\-01
- Manufacturer's number: OTA \- 20240405
- Manufacturer's date: 2024\-04\-05
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This is to notify you of the Service Campaign OTA software update of the AMG Chassis Controller \(ACC\) in 1,349 Model Year \(MY\) 22\-24 EQE, EQS \(295, 297 platform\) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY22\-24 EQE, EQS vehicles \(295, 297 platform\), the AMG Chassis Controller \(ACC\) software does not correspond with the latest series production configuration. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer's vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10253696-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10253696-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2023 to 2024 MERCEDES\-BENZ AMG EQE
- 2022 to 2024 MERCEDES\-BENZ AMG EQS
- 2022 to 2023 MERCEDES\-BENZ AMG EQS 53
- 2023 to 2024 MERCEDES\-BENZ EQE 350\+
- 2024 MERCEDES\-BENZ EQE 500
- 2023 MERCEDES\-BENZ EQE350
- 2023 MERCEDES\-BENZ EQE350\+
- 2023 MERCEDES\-BENZ EQE500
- 2022 MERCEDES\-BENZ EQS 450
- 2022 to 2023 MERCEDES\-BENZ EQS 450\+
- 2022 to 2024 MERCEDES\-BENZ EQS 580
- 2023 MERCEDES\-BENZ EQS450
- 2023 MERCEDES\-BENZ EQS450\+
- 2023 MERCEDES\-BENZ EQS580

JSON: [/v1/bulletins/10253696](/v1/bulletins/10253696)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20OTA%20-%2020240405&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10253696&vehicle=Service%20bulletin%20OTA%20-%2020240405)