# Service bulletin 20\-NA\-132

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10253527
- Published by NHTSA: 2024\-04\-23
- Manufacturer's number: 20\-NA\-132
- Manufacturer's date: 2024\-04\-10
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10253527-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10253527-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 to 2019 BUICK CASCADA
- 2010 to 2024 BUICK ENCLAVE
- 2013 to 2022 BUICK ENCORE
- 2023 to 2024 BUICK ENCORE
- 2020 to 2024 BUICK ENCORE GX
- 2016 to 2024 BUICK ENVISION
- 2024 BUICK ENVISTA
- 2010 to 2019 BUICK LACROSSE
- 2020 BUICK LACROSSE
- 2013 BUICK LESABRE
- 2010 to 2011 BUICK LUCERNE
- 2012 BUICK LUCERNE
- 2010 BUICK REGAL
- 2011 to 2020 BUICK REGAL
- 2018 BUICK REGAL TOURX
- 2020 BUICK REGAL TOURX
- 2012 to 2017 BUICK VERANO
- 2013 to 2019 CADILLAC ATS
- 2015 to 2018 CADILLAC ATS\-V
- 2020 to 2024 CADILLAC CT4
- 2020 to 2024 CADILLAC CT5
- 2013 to 2015 CADILLAC CT6
- 2016 to 2020 CADILLAC CT6
- 2021 CADILLAC CT6
- 2010 to 2019 CADILLAC CTS
- 2010 to 2012 CADILLAC CTS\-V
- 2014 to 2016 CADILLAC CTS\-V
- 2018 CADILLAC CTS\-V
- 2010 to 2011 CADILLAC DTS
- 2012 CADILLAC DTS
- 2014 to 2017 CADILLAC ELR
- 2010 to 2024 CADILLAC ESCALADE
- 2010 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2023 CADILLAC ESCALADE ESV
- 2010 to 2014 CADILLAC ESCALADE EXT
- 2010 to 2011 CADILLAC ESCALADE EXT 1500
- 2010 to 2014 CADILLAC ESCALADE HYBRID
- 2021 CADILLAC ESCALADE NA
- 2023 to 2024 CADILLAC LYRIQ
- 2023 CADILLAC LYRIQ EV
- 2010 to 2016 CADILLAC SRX
- 2010 to 2011 CADILLAC STS
- 2012 CADILLAC STS
- 2018 CADILLAC XT4
- 2019 to 2024 CADILLAC XT4
- 2013 to 2016 CADILLAC XT5
- 2017 to 2024 CADILLAC XT5
- 2020 to 2024 CADILLAC XT6
- 2013 to 2019 CADILLAC XTS
- 2020 CADILLAC XTS
- 2014 to 2015 CHEVROLET 3500
- 2016 CHEVROLET 3500
- 2017 to 2019 CHEVROLET 3500
- 2020 CHEVROLET 3500
- 2021 CHEVROLET 3500
- 2022 CHEVROLET 3500
- 2024 CHEVROLET 3500HD
- 2016 CHEVROLET 4500
- 2017 to 2019 CHEVROLET 4500
- 2020 CHEVROLET 4500
- 2022 CHEVROLET 4500
- 2017 to 2023 CHEVROLET 4500HD
- 2017 to 2022 CHEVROLET 4500XD
- 2017 to 2023 CHEVROLET 5500HD
- 2018 to 2022 CHEVROLET 5500XD
- 2019 CHEVROLET 6500
- 2019 to 2023 CHEVROLET 6500HD
- 2010 to 2013 CHEVROLET AVALANCHE
- 2014 CHEVROLET AVALANCHE
- 2010 to 2013 CHEVROLET AVALANCHE 1500
- 2013 CHEVROLET AVALANCHE 2500
- 2010 to 2011 CHEVROLET AVEO
- 2019 to 2024 CHEVROLET BLAZER
- 2022 to 2023 CHEVROLET BOLT EUV
- 2017 to 2023 CHEVROLET BOLT EV
- 2024 CHEVROLET BOLT EV
- 2018 CHEVROLET C3500
- 2010 CHEVROLET C4500
- 2010 to 2024 CHEVROLET CAMARO
- 2011 to 2018 CHEVROLET CAPRICE
- 2012 to 2017 CHEVROLET CAPRICE POLICE PURSUIT
- 2010 to 2018 CHEVROLET CAPTIVA
- 2010 to 2014 CHEVROLET CAPTIVA SPORT
- 2014 to 2017 CHEVROLET CHEVEROLET SS
- 2015 to 2016 CHEVROLET CITY EXPRESS
- 2018 CHEVROLET CITY EXPRESS
- 2010 CHEVROLET COBALT
- 2010 CHEVROLET COBALT SS
- 2010 to 2012 CHEVROLET COLORADO
- 2013 to 2014 CHEVROLET COLORADO
- 2015 to 2024 CHEVROLET COLORADO
- 2010 to 2024 CHEVROLET CORVETTE
- 2024 CHEVROLET CORVETTE E\-RAY
- 2010 to 2011 CHEVROLET CORVETTE ZR1
- 2010 to 2019 CHEVROLET CRUZE
- 2010 to 2024 CHEVROLET EQUINOX
- 2010 to 2021 CHEVROLET EXPRESS
- 2010 to 2012 CHEVROLET EXPRESS 1500
- 2014 CHEVROLET EXPRESS 1500
- 2010 to 2011 CHEVROLET EXPRESS 2500
- 2014 CHEVROLET EXPRESS 2500
- 2023 to 2024 CHEVROLET EXPRESS 2500
- 2010 CHEVROLET EXPRESS 3500
- 2012 CHEVROLET EXPRESS 3500
- 2014 CHEVROLET EXPRESS 3500
- 2023 to 2024 CHEVROLET EXPRESS 3500
- 2012 CHEVROLET EXPRESS 4500
- 2014 CHEVROLET EXPRESS 4500
- 2016 CHEVROLET EXPRESS 4500
- 2013 CHEVROLET EXPRESS CUTAWAY
- 2010 to 2023 CHEVROLET EXPRESS CUTAWAY VAN
- 2010 to 2011 CHEVROLET G VAN BUS
- 2018 CHEVROLET G4500
- 2010 to 2011 CHEVROLET HHR
- 2010 to 2020 CHEVROLET IMPALA
- 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500
- 2018 CHEVROLET LOW CAB FORWARD 6500
- 2014 CHEVROLET LUMINA
- 2010 to 2024 CHEVROLET MALIBU
- 2013 to 2014 CHEVROLET MALIBU ECO
- 2010 CHEVROLET MALIBU HYBRID
- 2016 to 2019 CHEVROLET MALIBU HYBRID
- 2010 CHEVROLET MONTE CARLO
- 2014 to 2016 CHEVROLET N300
- 2018 CHEVROLET N300
- 2017 CHEVROLET N300 MAX
- 2016 to 2018 CHEVROLET S10
- 2010 to 2024 CHEVROLET SILVERADO 1500
- 2010 to 2024 CHEVROLET SILVERADO 2500
- 2010 to 2024 CHEVROLET SILVERADO 3500
- 2019 to 2024 CHEVROLET SILVERADO 4500
- 2019 to 2021 CHEVROLET SILVERADO 5500
- 2023 to 2024 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2021 to 2023 CHEVROLET SILVERADO 6500
- 2025 CHEVROLET SILVERADO 6500
- 2024 CHEVROLET SILVERADO EV
- 2018 CHEVROLET SILVERADO LT
- 2011 CHEVROLET SONIC
- 2012 to 2020 CHEVROLET SONIC
- 2013 to 2022 CHEVROLET SPARK
- 2014 to 2017 CHEVROLET SPARK EV
- 2018 CHEVROLET SS
- 2010 to 2022 CHEVROLET SUBURBAN
- 2024 CHEVROLET SUBURBAN
- 2010 to 2011 CHEVROLET SUBURBAN 1500
- 2021 to 2024 CHEVROLET SUBURBAN 1500
- 2010 to 2011 CHEVROLET SUBURBAN 2500
- 2010 CHEVROLET T SERIES
- 2010 to 2024 CHEVROLET TAHOE
- 2010 to 2013 CHEVROLET TAHOE HYBRID
- 2010 to 2016 CHEVROLET TAHOE POLICE PURSUIT
- 2013 to 2014 CHEVROLET TRAILBLAZER
- 2017 to 2020 CHEVROLET TRAILBLAZER
- 2021 to 2024 CHEVROLET TRAILBLAZER
- 2010 to 2024 CHEVROLET TRAVERSE
- 2013 to 2024 CHEVROLET TRAX
- 2011 to 2019 CHEVROLET VOLT
- 2010 to 2011 CHEVROLET W\-SERIES
- 2010 CHEVROLET W3500
- 2010 CHEVROLET W4500
- 2010 CHEVROLET W5500
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2024 GMC 3500HD
- 2010 to 2024 GMC ACADIA
- 2010 to 2013 GMC CANYON
- 2015 to 2024 GMC CANYON
- 2010 to 2013 GMC ENVOY
- 2010 to 2011 GMC G VAN BUS
- 2017 to 2018 GMC G3500
- 2022 to 2024 GMC HUMMER EV PICKUP
- 2024 GMC HUMMER EV SUV
- 2010 to 2022 GMC SAVANA
- 2024 GMC SAVANA
- 2010 to 2017 GMC SAVANA 1500
- 2010 to 2018 GMC SAVANA 2500
- 2023 GMC SAVANA 2500
- 2010 to 2018 GMC SAVANA 3500
- 2023 GMC SAVANA 3500
- 2010 to 2024 GMC SIERRA 1500
- 2010 to 2024 GMC SIERRA 2500
- 2010 to 2024 GMC SIERRA 3500
- 2010 to 2020 GMC SIERRA DENALI
- 2010 GMC T7500
- 2010 to 2024 GMC TERRAIN
- 2022 GMC TERRAIN NA
- 2010 to 2013 GMC TOPKICK
- 2010 to 2011 GMC W\-SERIES
- 2010 GMC W3500
- 2010 GMC W4500
- 2010 GMC W5500
- 2010 to 2024 GMC YUKON
- 2010 to 2013 GMC YUKON DENALI
- 2015 to 2019 GMC YUKON DENALI
- 2010 to 2018 GMC YUKON DENALI XL
- 2010 to 2013 GMC YUKON HYBRID
- 2010 to 2011 GMC YUKON XL
- 2012 to 2014 GMC YUKON XL

## Recalls for the same vehicles and component

- [24V575000](/recalls/nhtsa/24V575000.md), 2024-08-01: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical
- [24V320000](/recalls/nhtsa/24V320000.md), 2024-05-09: ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING
- [2023210](/recalls/tc/2023210.md), 2023-04-06: Electrical
- [23V247000](/recalls/nhtsa/23V247000.md), 2023-04-06: ELECTRICAL SYSTEM:WIRING
- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [2021407](/recalls/tc/2021407.md), 2021-07-01: Electrical
- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [21V421000](/recalls/nhtsa/21V421000.md), 2021-06-10: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
- [2021166](/recalls/tc/2021166.md), 2021-03-18: Electrical

## Other bulletins for the same vehicles and component

- [N242468490\-02](/bulletins/11032963.md), 2026-05-28, Service campaign: ELECTRICAL SYSTEM. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary.
- [N252529080](/bulletins/11030439.md), 2026-04-01, Service campaign: ELECTRICAL SYSTEM. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
- [N252515590](/bulletins/11027795.md), 2026-01-27, Service campaign: ELECTRICAL SYSTEM. Certain vehicles listed above, may have a condition in which the body\-to\-chassis ground strap may be corroded. Dealers will replace the ground strap.
- [25\-NA\-119](/bulletins/11024500.md), 2025-10-27, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
- [25\-NA\-108](/bulletins/11024499.md), 2025-10-27, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
- [25\-NA\-044](/bulletins/11024498.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
- [24\-NA\-202](/bulletins/11024496.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard \(NACS\) DC Adapter Warranty Claim Information.
- [23\-NA\-202](/bulletins/11024487.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information on High Voltage Drive Motor Battery \- TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [23\-NA\-201](/bulletins/11024378.md), 2025-10-21, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM; STEERING. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp \(MIL\) Illuminated.

JSON: [/v1/bulletins/10253527](/v1/bulletins/10253527)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2020-NA-132&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10253527&vehicle=Service%20bulletin%2020-NA-132)