# Service bulletin VWM1402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10253474
- Published by NHTSA: 2024\-04\-22
- Manufacturer's number: VWM1402
- Manufacturer's date: 2014\-06\-25
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10253474-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10253474-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 to 2023 VOLKSWAGEN ARTEON
- 2018 to 2024 VOLKSWAGEN ATLAS
- 2020 to 2024 VOLKSWAGEN ATLAS CROSS SPORT
- 2015 to 2019 VOLKSWAGEN BEETLE
- 2015 to 2019 VOLKSWAGEN BEETLE CONVERTIBLE
- 2015 to 2017 VOLKSWAGEN CC
- 2015 to 2019 VOLKSWAGEN E\-GOLF
- 2015 to 2016 VOLKSWAGEN EOS
- 2015 to 2021 VOLKSWAGEN GOLF
- 2017 to 2019 VOLKSWAGEN GOLF ALLTRACK
- 2015 VOLKSWAGEN GOLF R
- 2016 to 2020 VOLKSWAGEN GOLF R
- 2021 VOLKSWAGEN GOLF R
- 2022 to 2024 VOLKSWAGEN GOLF R
- 2015 to 2019 VOLKSWAGEN GOLF SPORTWAGEN
- 2015 VOLKSWAGEN GTI
- 2016 to 2024 VOLKSWAGEN GTI
- 2021 to 2024 VOLKSWAGEN ID.4
- 2015 to 2024 VOLKSWAGEN JETTA
- 2015 to 2016 VOLKSWAGEN JETTA HYBRID
- 2015 to 2022 VOLKSWAGEN PASSAT
- 2022 to 2024 VOLKSWAGEN TAOS
- 2015 to 2019 VOLKSWAGEN TIGUAN
- 2021 to 2024 VOLKSWAGEN TIGUAN
- 2018 VOLKSWAGEN TIGUAN LIMITED
- 2015 to 2017 VOLKSWAGEN TOUAREG
- 2020 VOLKSWAGEN redundant US JETTA
- 2020 to 2022 VOLKSWAGEN redundant US PASSAT

## Recalls for the same vehicles and component

- [2024274](/recalls/tc/2024274.md), 2024-05-15: Label
- [24V344000](/recalls/nhtsa/24V344000.md), 2024-05-15: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- [2023602](/recalls/tc/2023602.md), 2023-11-08: Accessories
- [22V514000](/recalls/nhtsa/22V514000.md), 2022-07-20: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V086000](/recalls/nhtsa/22V086000.md), 2022-02-16: EQUIPMENT:OTHER:LABELS
- [2020353](/recalls/tc/2020353.md), 2020-08-04: Label
- [20V372000](/recalls/nhtsa/20V372000.md), 2020-06-24: EQUIPMENT:OTHER:LABELS
- [2019158](/recalls/tc/2019158.md), 2019-03-28: Label
- [19V241000](/recalls/nhtsa/19V241000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS
- [17V352000](/recalls/nhtsa/17V352000.md), 2017-05-31: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [VIN4APIN20240408](/bulletins/10253270.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
- [VWM1406](/bulletins/10253480.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Maintenance Plans Claim Coding \(Volkswagen Care and Volkswagen Care Plus\)
- [VWM1404](/bulletins/10253478.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? VW e\-Golf Model Year 2015 and Newer
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [911410](/bulletins/10253198.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Worksheet \(U.S. Only\)
- [911405](/bulletins/10253193.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [TT971402](/bulletins/10252942.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL. Damage to Data Link Connector \(DLC\) from Aftermarket Devices \(Cannot Communicate with Vehicle OBD System\)
- [TT911404](/bulletins/10252917.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Entertainment Center MDI Cables
- [VIN4APIN20240327](/bulletins/10252464.md), 2024-04-04, Service bulletin: EQUIPMENT; SEAT BELTS:REAR/OTHER:RETRACTOR; SEAT BELTS; ELECTRICAL SYSTEM; SEAT BELTS:FRONT:RETRACTOR; VISIBILITY:SUN/MOON ROOF ASSEMBLY; VISIBILITY:WINDSHIELD; STRUCTURE. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up

JSON: [/v1/bulletins/10253474](/v1/bulletins/10253474)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20VWM1402&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10253474&vehicle=Service%20bulletin%20VWM1402)