# Service bulletin 911310

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10253178
- Published by NHTSA: 2024\-04\-15
- Manufacturer's number: 911310
- Manufacturer's date: 2013\-04\-11
- NHTSA component: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

## NHTSA's summary

After switching ON the RNS 315 radio\-navigation system, the message "Please insert software CD" appears and the unit will not operate.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10253178-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10253178-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster, Software

## Vehicles listed

- 2011 VOLKSWAGEN BEETLE
- 2012 to 2013 VOLKSWAGEN BEETLE
- 2011 VOLKSWAGEN BEETLE CONVERTIBLE
- 2012 to 2013 VOLKSWAGEN BEETLE CONVERTIBLE
- 2011 to 2013 VOLKSWAGEN EOS
- 2011 to 2013 VOLKSWAGEN GOLF
- 2011 to 2013 VOLKSWAGEN JETTA
- 2011 to 2013 VOLKSWAGEN PASSAT

## Other bulletins for the same vehicles and component

- [921402](/bulletins/10253207.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Washer Level Sensor
- [911412](/bulletins/10253200.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)
- [911409](/bulletins/10253197.md), 2024-04-15, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Update Programming RCD\-510 Radio \(Premium 8\)
- [911408](/bulletins/10253196.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)
- [911403](/bulletins/10253191.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
- [911320](/bulletins/10253185.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. DVD Customer Mailing
- [911312](/bulletins/10253179.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. RNS 315 Hardware Failure
- [24Z5UPDATE](/bulletins/10252244.md), 2024-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE. Software
- [TT901207](/bulletins/10252214.md), 2024-04-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Alternative \(Second\) Speed Display
- [Edition67](/bulletins/10244047.md), 2023-10-16, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Volkswagen Elsa Newsletter

JSON: [/v1/bulletins/10253178](/v1/bulletins/10253178)

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