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Service bulletin 511688FRI

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252996
Published by NHTSA2024-04-10
Manufacturer's number511688FRI
Manufacturer's date2024-04-09
NHTSA componentVISIBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA's summary

You may intermittently experience a rear camera blue or black image on the SYNC screen when the vehicle is placed in reverse or when the 360-degree view is selected and available (during low-speed operation). Once displayed, the rear camera blue or black image may persist for the remainder of the ignition ON cycle. Once present, the issue is likely to reoccur on subsequent key cycles. See attachment for further information. The loss of the rear camera image, while in reverse, increases the risk of a crash. This is per Ford Recall Campaign 23V598.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Glass, wipers and mirrors, Backup camera

Vehicles listed
COACHMEN BEYOND2022 to 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.