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Service bulletin NCU - 2024020008

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252835
Published by NHTSA2024-04-06
Manufacturer's numberNCU - 2024020008
Manufacturer's date2024-03-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

NHTSA's summary

• Always use the latest XENTRY Diagnosis software release with all available add-ons. • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. • Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V). • If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2. If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced only once for each workshop order. Work procedure 1. Connect XENTRY Diagnosis. 2. Update N129/1 - power electronics (SG-EM) control unit software. To do this, select menu item "Quick test view → N129/1 - power electronics (SG-EM) → Adaptations → Control unit update → Update of control unit software". Then follow the user guidance in XENTRY Diagnosis. 3. Disconnect XENTRY Diagnosis.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
MERCEDES-BENZ AMG GLC432016 to 2022
MERCEDES-BENZ AMG GLC632018 to 2022
MERCEDES-BENZ AMG GLC63 S2020 to 2022
MERCEDES-BENZ AMG GLC63S2018 to 2019
MERCEDES-BENZ GLC2016
MERCEDES-BENZ GLC 3002018 to 2022
MERCEDES-BENZ GLC 3502018 to 2020
MERCEDES-BENZ GLC 350 E2018
MERCEDES-BENZ GLC 350 E2020 to 2021
MERCEDES-BENZ GLC3002016 to 2017
MERCEDES-BENZ GLC350E2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.