Service bulletin NCU - 2024020008
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10252835 |
| Published by NHTSA | 2024-04-06 |
| Manufacturer's number | NCU - 2024020008 |
| Manufacturer's date | 2024-03-01 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM |
NHTSA's summary
• Always use the latest XENTRY Diagnosis software release with all available add-ons. • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis. • Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system battery (greater than 12.5 V). • If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2. If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced only once for each workshop order. Work procedure 1. Connect XENTRY Diagnosis. 2. Update N129/1 - power electronics (SG-EM) control unit software. To do this, select menu item "Quick test view → N129/1 - power electronics (SG-EM) → Adaptations → Control unit update → Update of control unit software". Then follow the user guidance in XENTRY Diagnosis. 3. Disconnect XENTRY Diagnosis.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Software
| MERCEDES-BENZ AMG GLC43 | 2016 to 2022 |
|---|---|
| MERCEDES-BENZ AMG GLC63 | 2018 to 2022 |
| MERCEDES-BENZ AMG GLC63 S | 2020 to 2022 |
| MERCEDES-BENZ AMG GLC63S | 2018 to 2019 |
| MERCEDES-BENZ GLC | 2016 |
| MERCEDES-BENZ GLC 300 | 2018 to 2022 |
| MERCEDES-BENZ GLC 350 | 2018 to 2020 |
| MERCEDES-BENZ GLC 350 E | 2018 |
| MERCEDES-BENZ GLC 350 E | 2020 to 2021 |
| MERCEDES-BENZ GLC300 | 2016 to 2017 |
| MERCEDES-BENZ GLC350E | 2019 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.