# Service bulletin LI72.20\-P\-075746 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10252777 - Published by NHTSA: 2024\-04\-05 - Manufacturer's number: LI72.20\-P\-075746 - Manufacturer's date: 2024\-03\-11 - NHTSA component: STRUCTURE:BODY:HOOD; STRUCTURE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL; STRUCTURE:BODY:TRUNK LID ## NHTSA's summary Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double\-clicking on the button instead. The recoding can be carried out as follows: 1. Add AO code O19 in VeDoc \(O as in the letter "O" for Oscar, not the number "0"/zero\) 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key \(a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period\). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this\! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1, by double\-clicking on the locking button ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252777-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252777-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Body and frame, Electrical system, Hybrid and electric drive ## Vehicles listed - 2019 to 2022 MERCEDES\-BENZ A 220 - 2020 to 2021 MERCEDES\-BENZ AMG A35 - 2019 to 2021 MERCEDES\-BENZ AMG C43 - 2023 MERCEDES\-BENZ AMG C43 - 2019 to 2021 MERCEDES\-BENZ AMG C63 - 2019 to 2021 MERCEDES\-BENZ AMG C63 S - 2020 to 2024 MERCEDES\-BENZ AMG CLA35 - 2020 to 2024 MERCEDES\-BENZ AMG CLA45 - 2019 to 2021 MERCEDES\-BENZ AMG CLS53 - 2017 to 2018 MERCEDES\-BENZ AMG E43 - 2019 to 2023 MERCEDES\-BENZ AMG E53 - 2021 MERCEDES\-BENZ AMG E53 S - 2023 MERCEDES\-BENZ AMG E53E - 2018 to 2023 MERCEDES\-BENZ AMG E63 - 2023 MERCEDES\-BENZ AMG E63 S - 2018 to 2022 MERCEDES\-BENZ AMG E63S - 2023 to 2024 MERCEDES\-BENZ AMG EQE - 2022 to 2024 MERCEDES\-BENZ AMG EQS - 2024 MERCEDES\-BENZ AMG GLA 35 - 2024 MERCEDES\-BENZ AMG GLA 45S - 2021 to 2023 MERCEDES\-BENZ AMG GLA35 - 2021 to 2023 MERCEDES\-BENZ AMG GLA45 - 2021 MERCEDES\-BENZ AMG GLA45 S - 2020 to 2024 MERCEDES\-BENZ AMG GLB35 - 2020 to 2024 MERCEDES\-BENZ AMG GLC43 - 2020 to 2022 MERCEDES\-BENZ AMG GLC63 - 2020 to 2023 MERCEDES\-BENZ AMG GLC63 S - 2020 to 2021 MERCEDES\-BENZ AMG GLE43 - 2021 to 2022 MERCEDES\-BENZ AMG GLE53 - 2023 to 2024 MERCEDES\-BENZ AMG GLE53 4MATIC\+ - 2020 to 2024 MERCEDES\-BENZ AMG GLE63 - 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S - 2023 to 2024 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+ - 2018 to 2021 MERCEDES\-BENZ AMG S63 - 2018 to 2020 MERCEDES\-BENZ AMG S65 - 2019 to 2024 MERCEDES\-BENZ C 300 - 2020 MERCEDES\-BENZ C 350 - 2019 to 2020 MERCEDES\-BENZ C 350 E - 2020 to 2024 MERCEDES\-BENZ CLA 250 - 2019 to 2023 MERCEDES\-BENZ CLS 450 - 2018 to 2019 MERCEDES\-BENZ E 300 - 2020 to 2024 MERCEDES\-BENZ E 350 - 2021 MERCEDES\-BENZ E 350 E - 2018 MERCEDES\-BENZ E 400 - 2019 to 2024 MERCEDES\-BENZ E 450 - 2017 MERCEDES\-BENZ E300 - 2017 MERCEDES\-BENZ E350 - 2017 MERCEDES\-BENZ E400 - 2018 MERCEDES\-BENZ E43 AMG - 2017 MERCEDES\-BENZ E550 - 2019 MERCEDES\-BENZ E63 - 2020 MERCEDES\-BENZ E63 AMG - 2018 to 2019 MERCEDES\-BENZ E63S - 2023 to 2024 MERCEDES\-BENZ EQB 250\+ - 2023 to 2024 MERCEDES\-BENZ EQB 300 4MATIC - 2022 to 2024 MERCEDES\-BENZ EQB 350 4MATIC - 2023 to 2024 MERCEDES\-BENZ EQE 350\+ - 2024 MERCEDES\-BENZ EQE 500 - 2023 MERCEDES\-BENZ EQE350 - 2023 MERCEDES\-BENZ EQE350\+ - 2023 MERCEDES\-BENZ EQE500 - 2022 MERCEDES\-BENZ EQS 450 - 2022 to 2023 MERCEDES\-BENZ EQS 450\+ - 2022 to 2024 MERCEDES\-BENZ EQS 580 - 2023 MERCEDES\-BENZ EQS450 - 2023 MERCEDES\-BENZ EQS450\+ - 2023 MERCEDES\-BENZ EQS580 - 2021 to 2024 MERCEDES\-BENZ GLA 250 - 2020 MERCEDES\-BENZ GLB 200 - 2020 to 2024 MERCEDES\-BENZ GLB 250 - 2020 to 2024 MERCEDES\-BENZ GLC 300 - 2020 MERCEDES\-BENZ GLC 350 - 2020 to 2021 MERCEDES\-BENZ GLC 350 E - 2020 to 2024 MERCEDES\-BENZ GLE 350 - 2020 to 2022 MERCEDES\-BENZ GLE 350 E - 2021 MERCEDES\-BENZ GLE 400 E - 2024 MERCEDES\-BENZ GLE 400 E - 2020 to 2024 MERCEDES\-BENZ GLE 450 - 2024 MERCEDES\-BENZ GLE 450E 4MATIC - 2020 to 2021 MERCEDES\-BENZ GLE 580 - 2022 to 2023 MERCEDES\-BENZ GLE 580 4MATIC - 2018 to 2020 MERCEDES\-BENZ S 450 - 2021 MERCEDES\-BENZ S 500 - 2023 MERCEDES\-BENZ S 500 - 2022 MERCEDES\-BENZ S 500 4MATIC - 2024 MERCEDES\-BENZ S 500 4MATIC - 2018 to 2020 MERCEDES\-BENZ S 550 - 2021 MERCEDES\-BENZ S 560 - 2019 to 2020 MERCEDES\-BENZ S 560 E - 2021 MERCEDES\-BENZ S 580 - 2023 MERCEDES\-BENZ S 580 - 2022 MERCEDES\-BENZ S 580 4MATIC - 2024 MERCEDES\-BENZ S 580 4MATIC - 2023 MERCEDES\-BENZ S 580 E - 2024 MERCEDES\-BENZ S 580 E 4MATIC - 2018 MERCEDES\-BENZ S63 - 2024 MERCEDES\-BENZ redundant EQE 350 - 2023 to 2024 MERCEDES\-BENZ redundant EQS 450 - 2021 MERCEDES\-MAYBACH S 560 - 2018 to 2020 MERCEDES\-MAYBACH S 560 4MATIC - 2021 MERCEDES\-MAYBACH S 580 - 2022 to 2024 MERCEDES\-MAYBACH S 580 4MATIC - 2018 to 2020 MERCEDES\-MAYBACH S 650 - 2023 to 2024 MERCEDES\-MAYBACH S 680 - 2022 MERCEDES\-MAYBACH S 680 4MATIC JSON: [/v1/bulletins/10252777](/v1/bulletins/10252777) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20LI72.20-P-075746&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10252777&vehicle=Service%20bulletin%20LI72.20-P-075746)