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Service bulletin LI72.20-P-075746

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252777
Published by NHTSA2024-04-05
Manufacturer's numberLI72.20-P-075746
Manufacturer's date2024-03-11
NHTSA componentSTRUCTURE:BODY:HOOD; STRUCTURE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL; STRUCTURE:BODY:TRUNK LID

NHTSA's summary

Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. The recoding can be carried out as follows: 1. Add AO code O19 in VeDoc (O as in the letter "O" for Oscar, not the number "0"/zero) 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1, by double-clicking on the locking button

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system, Hybrid and electric drive

Vehicles listed
MERCEDES-BENZ A 2202019 to 2022
MERCEDES-BENZ AMG A352020 to 2021
MERCEDES-BENZ AMG C432019 to 2021
MERCEDES-BENZ AMG C432023
MERCEDES-BENZ AMG C632019 to 2021
MERCEDES-BENZ AMG C63 S2019 to 2021
MERCEDES-BENZ AMG CLA352020 to 2024
MERCEDES-BENZ AMG CLA452020 to 2024
MERCEDES-BENZ AMG CLS532019 to 2021
MERCEDES-BENZ AMG E432017 to 2018
MERCEDES-BENZ AMG E532019 to 2023
MERCEDES-BENZ AMG E53 S2021
MERCEDES-BENZ AMG E53E2023
MERCEDES-BENZ AMG E632018 to 2023
MERCEDES-BENZ AMG E63 S2023
MERCEDES-BENZ AMG E63S2018 to 2022
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG GLA 352024
MERCEDES-BENZ AMG GLA 45S2024
MERCEDES-BENZ AMG GLA352021 to 2023
MERCEDES-BENZ AMG GLA452021 to 2023
MERCEDES-BENZ AMG GLA45 S2021
MERCEDES-BENZ AMG GLB352020 to 2024
MERCEDES-BENZ AMG GLC432020 to 2024
MERCEDES-BENZ AMG GLC632020 to 2022
MERCEDES-BENZ AMG GLC63 S2020 to 2023
MERCEDES-BENZ AMG GLE432020 to 2021
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE632020 to 2024
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG S632018 to 2021
MERCEDES-BENZ AMG S652018 to 2020
MERCEDES-BENZ C 3002019 to 2024
MERCEDES-BENZ C 3502020
MERCEDES-BENZ C 350 E2019 to 2020
MERCEDES-BENZ CLA 2502020 to 2024
MERCEDES-BENZ CLS 4502019 to 2023
MERCEDES-BENZ E 3002018 to 2019
MERCEDES-BENZ E 3502020 to 2024
MERCEDES-BENZ E 350 E2021
MERCEDES-BENZ E 4002018
MERCEDES-BENZ E 4502019 to 2024
MERCEDES-BENZ E3002017
MERCEDES-BENZ E3502017
MERCEDES-BENZ E4002017
MERCEDES-BENZ E43 AMG2018
MERCEDES-BENZ E5502017
MERCEDES-BENZ E632019
MERCEDES-BENZ E63 AMG2020
MERCEDES-BENZ E63S2018 to 2019
MERCEDES-BENZ EQB 250+2023 to 2024
MERCEDES-BENZ EQB 300 4MATIC2023 to 2024
MERCEDES-BENZ EQB 350 4MATIC2022 to 2024
MERCEDES-BENZ EQE 350+2023 to 2024
MERCEDES-BENZ EQE 5002024
MERCEDES-BENZ EQE3502023
MERCEDES-BENZ EQE350+2023
MERCEDES-BENZ EQE5002023
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450+2022 to 2023
MERCEDES-BENZ EQS 5802022 to 2024
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ GLA 2502021 to 2024
MERCEDES-BENZ GLB 2002020
MERCEDES-BENZ GLB 2502020 to 2024
MERCEDES-BENZ GLC 3002020 to 2024
MERCEDES-BENZ GLC 3502020
MERCEDES-BENZ GLC 350 E2020 to 2021
MERCEDES-BENZ GLE 3502020 to 2024
MERCEDES-BENZ GLE 350 E2020 to 2022
MERCEDES-BENZ GLE 400 E2021
MERCEDES-BENZ GLE 400 E2024
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 450E 4MATIC2024
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2023
MERCEDES-BENZ S 4502018 to 2020
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5502018 to 2020
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 560 E2019 to 2020
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ S632018
MERCEDES-BENZ redundant EQE 3502024
MERCEDES-BENZ redundant EQS 4502023 to 2024
MERCEDES-MAYBACH S 5602021
MERCEDES-MAYBACH S 560 4MATIC2018 to 2020
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2024
MERCEDES-MAYBACH S 6502018 to 2020
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.