# Service bulletin NCU \- 24240304 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10252770 - Published by NHTSA: 2024\-04\-05 - Manufacturer's number: NCU \- 24240304 - Manufacturer's date: 2024\-03\-12 - NHTSA component: STRUCTURE; STRUCTURE:BODY ## NHTSA's summary As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes\-Benz USA, LLC \(MBUSA\) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes\-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: \(a\) is eligible for extended warranty coverage; and \(b\) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 \(damage type 00\) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar \(see below, e.g., for Period Two, claim only 50% of warranty repair cost\). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: \(1\) an estimate for the repair, \(2\) the portion covered under the extended warranty; and \(3\) the customer’s contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252770-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252770-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Body and frame ## Vehicles listed - 2008 MERCEDES BENZ AMG CLK63 - 2004 to 2007 MERCEDES BENZ C230 - 2004 to 2007 MERCEDES BENZ C240 - 2005 to 2007 MERCEDES BENZ C280 - 2008 to 2009 MERCEDES BENZ C300 - 2004 to 2007 MERCEDES BENZ C320 - 2006 to 2009 MERCEDES BENZ C350 - 2006 to 2009 MERCEDES BENZ C43 AMG - 2004 MERCEDES BENZ C55 - 2007 MERCEDES BENZ C55 - 2006 to 2009 MERCEDES BENZ C63 - 2009 MERCEDES BENZ C63 AMG - 2005 to 2006 MERCEDES BENZ CL500 - 2005 to 2006 MERCEDES BENZ CL55 - 2005 to 2006 MERCEDES BENZ CL600 - 2005 to 2006 MERCEDES BENZ CL65 - 2004 to 2009 MERCEDES BENZ CLK320 - 2005 to 2009 MERCEDES BENZ CLK350 - 2004 to 2009 MERCEDES BENZ CLK500 - 2005 to 2009 MERCEDES BENZ CLK55 - 2007 to 2009 MERCEDES BENZ CLK550 - 2007 MERCEDES BENZ CLK63 - 2006 to 2007 MERCEDES BENZ CLS500 - 2009 MERCEDES BENZ CLS500 - 2007 MERCEDES BENZ CLS55 - 2009 MERCEDES BENZ CLS55 - 2006 to 2007 MERCEDES BENZ CLS550 - 2009 MERCEDES BENZ CLS550 - 2006 MERCEDES BENZ CLS63 - 2005 to 2006 MERCEDES BENZ E320 - 2006 MERCEDES BENZ E450 - 2005 to 2006 MERCEDES BENZ E500 - 2005 to 2006 MERCEDES BENZ E550 - 2005 to 2006 MERCEDES BENZ E63 - 2005 MERCEDES BENZ G500 - 2005 MERCEDES BENZ G55 - 2011 MERCEDES BENZ GLK - 2015 MERCEDES BENZ REDUNDANT C63 AMG - 2008 MERCEDES BENZ S550 - 2008 MERCEDES BENZ S600 - 2008 MERCEDES BENZ S63 - 2008 MERCEDES BENZ S65 - 2004 to 2009 MERCEDES BENZ SL500 - 2004 to 2009 MERCEDES BENZ SL55 - 2007 to 2009 MERCEDES BENZ SL550 - 2004 to 2009 MERCEDES BENZ SL600 - 2007 to 2009 MERCEDES BENZ SL63 AMG - 2004 to 2009 MERCEDES BENZ SL65 - 2012 MERCEDES BENZ SLK - 2011 MERCEDES BENZ SLK2 - 2005 MERCEDES BENZ SLK230 - 2005 to 2009 MERCEDES BENZ SLK280 - 2009 MERCEDES BENZ SLK300 - 2005 MERCEDES BENZ SLK320 - 2005 to 2009 MERCEDES BENZ SLK350 - 2005 to 2009 MERCEDES BENZ SLK55 - 2005 to 2006 MERCEDES\-BENZ AMG C55 - 2010 to 2015 MERCEDES\-BENZ AMG C63 - 2015 MERCEDES\-BENZ AMG C63S - 2004 to 2005 MERCEDES\-BENZ AMG CLK55 - 2006 MERCEDES\-BENZ AMG CLS55 - 2007 MERCEDES\-BENZ AMG CLS63 - 2009 MERCEDES\-BENZ AMG CLS63 - 2017 MERCEDES\-BENZ AMG E43 - 2005 to 2006 MERCEDES\-BENZ AMG E55 - 2013 to 2015 MERCEDES\-BENZ AMG E63S - 2017 MERCEDES\-BENZ AMG G63 - 2016 to 2017 MERCEDES\-BENZ AMG G65 - 2016 to 2018 MERCEDES\-BENZ AMG GT - 2018 MERCEDES\-BENZ AMG GT C - 2017 MERCEDES\-BENZ AMG GT C ROADSTER - 2018 MERCEDES\-BENZ AMG GT R - 2018 MERCEDES\-BENZ AMG GT ROADSTER - 2016 to 2018 MERCEDES\-BENZ AMG GT S - 2018 MERCEDES\-BENZ AMG GTA - 2015 MERCEDES\-BENZ AMG S63 - 2017 MERCEDES\-BENZ AMG S63 - 2015 MERCEDES\-BENZ AMG S63 4MATIC - 2015 MERCEDES\-BENZ AMG S65 - 2017 MERCEDES\-BENZ AMG S65 - 2016 MERCEDES\-BENZ AMG SL63 - 2017 MERCEDES\-BENZ AMG SLC43 - 2013 MERCEDES\-BENZ AMG SLK55 - 2015 MERCEDES\-BENZ AMG SLK55 - 2015 MERCEDES\-BENZ C200 - 2015 MERCEDES\-BENZ C220 - 2012 to 2015 MERCEDES\-BENZ C250 - 2010 to 2015 MERCEDES\-BENZ C300 - 2010 to 2015 MERCEDES\-BENZ C350 - 2015 MERCEDES\-BENZ C400 - 2011 MERCEDES\-BENZ C63 - 2013 to 2014 MERCEDES\-BENZ CL550 - 2013 to 2014 MERCEDES\-BENZ CL600 - 2013 to 2014 MERCEDES\-BENZ CL63 - 2013 to 2014 MERCEDES\-BENZ CL65 - 2016 MERCEDES\-BENZ CLS 400 - 2014 MERCEDES\-BENZ CLS550 - 2014 MERCEDES\-BENZ CLS63 - 2014 MERCEDES\-BENZ CLS63S - 2014 to 2016 MERCEDES\-BENZ E250 - 2016 to 2017 MERCEDES\-BENZ E300 - 2013 MERCEDES\-BENZ E330 - 2005 to 2006 MERCEDES\-BENZ E350 - 2010 to 2017 MERCEDES\-BENZ E350 - 2015 to 2017 MERCEDES\-BENZ E400 - 2013 to 2015 MERCEDES\-BENZ E400 HYBRID - 2010 to 2017 MERCEDES\-BENZ E550 - 2010 to 2016 MERCEDES\-BENZ E63 - 2011 MERCEDES\-BENZ G550 - 2013 to 2017 MERCEDES\-BENZ G550 - 2013 to 2017 MERCEDES\-BENZ G63 - 2010 MERCEDES\-BENZ GLK250 - 2013 to 2015 MERCEDES\-BENZ GLK250 - 2010 to 2015 MERCEDES\-BENZ GLK350 - 2015 MERCEDES\-BENZ S500E - 2015 MERCEDES\-BENZ S550 - 2017 MERCEDES\-BENZ S550 - 2017 MERCEDES\-BENZ S550 4MATIC - 2015 MERCEDES\-BENZ S550E - 2017 MERCEDES\-BENZ S550E - 2015 MERCEDES\-BENZ S600 - 2017 MERCEDES\-BENZ S600 - 2015 MERCEDES\-BENZ S63 - 2017 MERCEDES\-BENZ S63 - 2017 MERCEDES\-BENZ S65 AMG - 2017 MERCEDES\-BENZ S650 - 2015 to 2016 MERCEDES\-BENZ SL400 - 2017 MERCEDES\-BENZ SL450 - 2011 MERCEDES\-BENZ SL550 - 2013 to 2017 MERCEDES\-BENZ SL550 - 2013 to 2015 MERCEDES\-BENZ SL63 - 2017 MERCEDES\-BENZ SL63 - 2013 to 2015 MERCEDES\-BENZ SL65 - 2017 MERCEDES\-BENZ SLC 43 AMG - 2017 MERCEDES\-BENZ SLC300 - 2014 to 2016 MERCEDES\-BENZ SLK250 - 2015 to 2016 MERCEDES\-BENZ SLK300 - 2012 to 2016 MERCEDES\-BENZ SLK350 - 2014 MERCEDES\-BENZ SLK55 - 2016 MERCEDES\-BENZ SLK55 AMG - 2014 MERCEDES\-BENZ SLS - 2015 MERCEDES\-BENZ redundant S550E - 2013 MERCEDES\-BENz SLK250 - 2017 MERCEDES\-MAYBACH S550 - 2017 MERCEDES\-MAYBACH S600 - 2017 MERCEDES\-MAYBACH S650 JSON: [/v1/bulletins/10252770](/v1/bulletins/10252770) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20NCU%20-%2024240304&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10252770&vehicle=Service%20bulletin%20NCU%20-%2024240304)