# Service bulletin NCU \- 2024030010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10252747
- Published by NHTSA: 2024\-04\-05
- Manufacturer's number: NCU \- 2024030010
- Manufacturer's date: 2024\-03\-22
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

This is to notify you of the Service Campaign Launch to update the digital and replace the printed operators manual in 39 Model Year \(MY\) 2024 GLC, GLS, and AMG GT vehicles \(167, 254, 192 and 290 platform\). The vehicles will be visible and flagged in VMI as OPEN on March 22, 2024. Mercedes\-Benz AG, the manufacturer of Mercedes\-Benz vehicles, has determined that on certain MY 2024 GLC, GLS, and AMG GT vehicles \(167, 254, and 290 platform\), the digital and printer operators manual may not correspond to current production specifications. Customers may have received the description of certain functions that are not applicable to their vehicle. MBUSA will conduct a service campaign. An authorized Mercedes\-Benz dealer will update the digital and replace the printed operators manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252747-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252747-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2024 MERCEDES\-BENZ AMG GLC43
- 2024 MERCEDES\-BENZ AMG GLC63 S E
- 2024 MERCEDES\-BENZ AMG GLS63 4MATIC\+
- 2024 MERCEDES\-BENZ AMG GT43
- 2024 MERCEDES\-BENZ AMG GT53E
- 2024 MERCEDES\-BENZ AMG GT55
- 2024 MERCEDES\-BENZ AMG GT63
- 2024 MERCEDES\-BENZ GLC 300
- 2024 MERCEDES\-BENZ GLS 450 4MATIC
- 2024 MERCEDES\-BENZ GLS 580 4MATIC

## Other bulletins for the same vehicles and component

- [LI82.70\-P\-076832](/bulletins/10241536.md), 2023-09-01, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 \- MBUX multimedia system \(Head unit\) Currently there is no remedy available. Replacing the hardware will not resolve the symptom. • New software for the A26/17 \- MBUX multimedia system \(Head unit\) will be made available with software version E444.x \(scheduled for Q4/2023\)

JSON: [/v1/bulletins/10252747](/v1/bulletins/10252747)

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