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Service bulletin NCU - 2024030010

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252747
Published by NHTSA2024-04-05
Manufacturer's numberNCU - 2024030010
Manufacturer's date2024-03-22
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This is to notify you of the Service Campaign Launch to update the digital and replace the printed operators manual in 39 Model Year (MY) 2024 GLC, GLS, and AMG GT vehicles (167, 254, 192 and 290 platform). The vehicles will be visible and flagged in VMI as OPEN on March 22, 2024. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 GLC, GLS, and AMG GT vehicles (167, 254, and 290 platform), the digital and printer operators manual may not correspond to current production specifications. Customers may have received the description of certain functions that are not applicable to their vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the digital and replace the printed operators manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ AMG GLC63 S E2024
MERCEDES-BENZ AMG GLS63 4MATIC+2024
MERCEDES-BENZ AMG GT432024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT53E2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT552024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT632024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ GLC 3002024
MERCEDES-BENZ GLS 450 4MATIC2024
MERCEDES-BENZ GLS 580 4MATIC2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LI82.70-P-0768322023-09-01. Service bulletin. Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no remedy available. Replacing the hardware will not resolve the symptom. • New software for the A26/17 - MBUX multimedia system (Head unit) will be made available with software version E444.x (scheduled for Q4/2023)