Service bulletin NCU - 2024030010
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10252747 |
| Published by NHTSA | 2024-04-05 |
| Manufacturer's number | NCU - 2024030010 |
| Manufacturer's date | 2024-03-22 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
This is to notify you of the Service Campaign Launch to update the digital and replace the printed operators manual in 39 Model Year (MY) 2024 GLC, GLS, and AMG GT vehicles (167, 254, 192 and 290 platform). The vehicles will be visible and flagged in VMI as OPEN on March 22, 2024. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 GLC, GLS, and AMG GT vehicles (167, 254, and 290 platform), the digital and printer operators manual may not correspond to current production specifications. Customers may have received the description of certain functions that are not applicable to their vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the digital and replace the printed operators manual.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| MERCEDES-BENZ AMG GLC43 | 2024 |
|---|---|
| MERCEDES-BENZ AMG GLC63 S E | 2024 |
| MERCEDES-BENZ AMG GLS63 4MATIC+ | 2024 |
| MERCEDES-BENZ AMG GT43 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT53E | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT55 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ AMG GT63 | 2024 (the catalog's model; the bulletin names a series or trim of it) |
| MERCEDES-BENZ GLC 300 | 2024 |
| MERCEDES-BENZ GLS 450 4MATIC | 2024 |
| MERCEDES-BENZ GLS 580 4MATIC | 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| LI82.70-P-076832 | 2023-09-01. Service bulletin. Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no remedy available. Replacing the hardware will not resolve the symptom. • New software for the A26/17 - MBUX multimedia system (Head unit) will be made available with software version E444.x (scheduled for Q4/2023) |
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