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Service bulletin NCU - 2024030004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252729
Published by NHTSA2024-04-04
Manufacturer's numberNCU - 2024030004
Manufacturer's date2024-03-22
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This is to notify you of the Service Campaign Launch to insert a supplementary booklet in the document wallet in 34 Model Year (MY) 2024 GLE (167 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on March 22, 2024. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that in certain MY 2024 GLE (167 platform) vehicles, the printed operator's manual in the vehicle document wallet may not correspond to current production specifications. Therefore, it is possible that the occupant presence reminder may not be described in the printed operator's manual. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will insert a supplementary booklet in the document wallet.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MERCEDES-BENZ AMG GLE53 4MATIC+2024
MERCEDES-BENZ AMG GLE632024
MERCEDES-BENZ AMG GLE63 S 4MATIC+2024
MERCEDES-BENZ GLE 3502024
MERCEDES-BENZ GLE 400 E2024
MERCEDES-BENZ GLE 4502024
MERCEDES-BENZ GLE 450E 4MATIC2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.