Service bulletin NCU - 2024020011

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

This is to notify you of the Service Campaign Launch to install preservation wax on the inside of the integral carrier on 3,638 Model Year (MY) 2023-2024 EQE Sedan (295 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on March 15, 2024. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE Sedan (295 platform) vehicles, the integral carrier may not meet production specifications. It is possible that over the lifetime of the vehicle, corrosion could occur around the six rivet nuts. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will install preservation wax on the inside of the integral carrier.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Engine

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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