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Service bulletin N242437530

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252566
Published by NHTSA2024-04-03
Manufacturer's numberN242437530
Manufacturer's date2024-04-03
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Service Update - Certain vehicles may have a condition in which a diagnostic trouble code (DTC), U3620-U362E or U3630-U3636, symptom 17, is triggered. This DTC is resulting in customers experiencing a Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC), Reduced Propulsion with corresponding DIC message, and a charging limited to 30% State of Charge. IMPORTANT: If the vehicle comes in with the DTC U3620-U362E or U3630-U3636, symptom 17 set, go to SI and follow the published SI diagnostic/repair procedures. After above repairs are performed, come back to this field action to get the required warranty claim code and close this field action with labor operation 9107166. If the DTC is not set, proceed with this bulletin. Dealers are to reprogram the Hybrid Powertrain Control Module 2.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Trouble codes named

U3620, U362E, U3630, U3636

Vehicles listed
CHEVROLET BOLT EUV2022
CHEVROLET BOLT EV2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V8120002024-10-31. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V4810002024-06-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20234862023-08-31. Electrical
23V5670002023-08-10. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL
21V6500002021-08-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIE08282025-06-12. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC), DTCs P0D4D, P0D4E, P0D4F Set.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
23-NA-1572025-05-02. Service bulletin. This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated in Driver Information Center (DIC), a Reduced Propulsion message, and charging limited to 30% State of Charge (SOC).
23-NA-0362025-05-02. Service bulletin. This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual Level Portable Charge Cord Set.