# Service bulletin 12\-321\-21R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10252539
- Published by NHTSA: 2024\-04\-03
- Manufacturer's number: 12\-321\-21R
- Manufacturer's date: 2024\-03\-26
- NHTSA component: EQUIPMENT; STEERING

## NHTSA's summary

This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252539-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252539-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Steering

## Vehicles listed

- 2018 to 2021 SUBARU CROSSTREK
- 2017 to 2023 SUBARU IMPREZA
- 2020 to 2023 SUBARU LEGACY
- 2020 to 2023 SUBARU OUTBACK

## Recalls for the same vehicles and component

- [2019536](/recalls/tc/2019536.md), 2019-10-25: Accessories
- [19V065000](/recalls/nhtsa/19V065000.md), 2019-02-06: STEERING:ELECTRIC POWER ASSIST SYSTEM

## Other bulletins for the same vehicles and component

- [07\-234\-26](/bulletins/11033053.md), 2026-06-01, Service bulletin: ELECTRICAL SYSTEM; STEERING. This bulletin announces design changes to the heated steering wheel switch assembly and harness. The new switch design relocates the connector, which requires a different harness routing.
- [05\-97\-26](/bulletins/11032035.md), 2026-05-04, Service bulletin: STEERING; WHEELS. This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
- [15\-270\-20R](/bulletins/10254003.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
- [WRI\-22R](/bulletins/10253995.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(Subaru\) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK® InVehicle Technology. As a result of 3G network no longer being available, the DCM may not connect to 4G VoLTE for voice calls and the call will fail.
- [03\-91\-23R](/bulletins/10253993.md), 2024-05-02, Service bulletin: EQUIPMENT; POWER TRAIN. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking\-type sound heard when driving with the steering wheel in the fully locked \(left or right\) position.
- [FAQ 15\-317\-24R](/bulletins/10253987.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 Warranty Extension \(15\-317\-24R\) Frequently Asked Questions.
- [07\-225\-24R](/bulletins/10253976.md), 2024-05-02, Service bulletin: EQUIPMENT; LANE DEPARTURE; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5, B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.
- [15\-317\-24R](/bulletins/10253971.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(SOA\) is extending the Data Communication Module \(DCM\) Warranty from 3 years \(36 months\) of 36,000 miles to 8 years \(96 months\) or 100,000 miles, whichever comes first.
- [15\-311\-23R](/bulletins/10253962.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and Navigation system utilized in the models listed.
- [09\-119\-24](/bulletins/10253930.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the extended warranty coverage for the Thermo Control valve \(TCV\) used the the models listed. The coverage will be extended to \(15\) fifteen years / 150,000 miles.

JSON: [/v1/bulletins/10252539](/v1/bulletins/10252539)

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