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Service bulletin 19-NA-255

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252124
Published by NHTSA2024-03-29
Manufacturer's number19-NA-255
Manufacturer's date2024-03-21
NHTSA componentSTRUCTURE

NHTSA's summary

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CADILLAC ESCALADE ESV2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE EXT2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET EQUINOX2022
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2011
CHEVROLET G45002018
CHEVROLET SILVERADO 15002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET SUBURBAN 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 15002021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TAHOE HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC SAVANA 15002011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC YUKON XL 15002011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20253502025-06-25. Structure
20250522025-02-06. Structure
25V0600002025-02-06. STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
20240612024-02-01. Structure
20V3240002020-06-04. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
20200972020-03-12. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIE08342025-09-10. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
PIE0806B2025-09-10. Service bulletin. This engineering information (EI Lite) ends the need for using the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement and to refer to SI for further diagnosis.
25-NA-1142025-09-06. Service bulletin. This informational bulletin provides information on Anti-Chip Coating Appearance.
23-NA-0972025-06-16. Service bulletin. This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open.
24-NA-1512025-06-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding.
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
N2424845002025-04-10. Service campaign. Certain 2024 Chevrolet Silverado EV WT vehicles may have a condition in which the left and right rear door wiring is defective and the rear door ajar warning will not function properly. Dealers will replace the door harness.
PIE0820A2025-04-09. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the power sliding console being inoperative.
25-NA-0222025-03-18. Service bulletin. This technical bulletin provides a procedure to correct the condition of Driver Window Stuck or Intermittent Operation Concerns.
24-NA-1512025-03-14. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding,