# Service bulletin B612723

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10252023
- Published by NHTSA: 2024\-04\-01
- Manufacturer's number: B612723
- Manufacturer's date: 2024\-03\-15
- NHTSA component: EQUIPMENT

## NHTSA's summary

The original Conditioned Based Service \(CBS\) Key data point closed with 23\-07 soft ware, all CBS systems are now collectively under analysis.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252023-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10252023-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2023 to 2024 BMW 740I
- 2024 BMW 750E
- 2023 to 2024 BMW 760I
- 2023 to 2024 BMW X1
- 2020 to 2024 BMW X6
- 2019 to 2024 BMW X7
- 2023 to 2024 BMW XM
- 2023 BMW redundant 7

## Recalls for the same vehicles and component

- [20V514000](/recalls/nhtsa/20V514000.md), 2020-08-27: EQUIPMENT:OTHER:LABELS; TIRES

## Other bulletins for the same vehicles and component

- [B640424](/bulletins/10252041.md), 2024-04-01, Service bulletin: EQUIPMENT. 1. The center air vent on the left \(a\) is closed. All other air vents on the left side then only blow cold air intothe passenger area. OR 2. Both center \(b\) air vents are closed. All other air vents then only blow cold air into the passenger area. OR 3. The center air vent on the right \(c\) is closed. All other air vents on the right side then only blow cold airinto the passenger area.
- [B511520](/bulletins/10252016.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
- [B610124](/bulletins/10250894.md), 2024-03-02, Service bulletin: EQUIPMENT. When driving over rough surfaces, a low\-frequency rattling noise can be heard inside the vehicle's cabin. The noise typically sounds as though it is coming from the front right footwell area.
- [B612723](/bulletins/10250742.md), 2024-03-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. When using the Key Reader to retrieve Condition Based Service \(CBS\) information from the customers key, no data is stored.
- [B660324](/bulletins/10250602.md), 2024-03-02, Service bulletin: EQUIPMENT. A quality check showed that the Remote\-Control Parking token was not activated in the current software for the vehicles affected.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B541319](/bulletins/10249025.md), 2024-02-01, Service bulletin: EQUIPMENT. The roller sunshade \(aka sun protection or sunblind\) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
- [B510124](/bulletins/10249020.md), 2024-02-01, Service bulletin: EQUIPMENT. The side cover cap on the sunblind can unclip. As a result, the sunblind is no longer guided on the rail.
- [B654123](/bulletins/10248088.md), 2024-01-03, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions \(disconnections\) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition\-Based Service \(CBS\) data
- [B652723](/bulletins/10245426.md), 2023-12-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I\-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop\-up may be displayed

JSON: [/v1/bulletins/10252023](/v1/bulletins/10252023)

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