# Service bulletin SSM 52348

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251958
- Published by NHTSA: 2024\-03\-20
- Manufacturer's number: SSM 52348
- Manufacturer's date: 2024\-03\-11
- NHTSA component: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

## NHTSA's summary

2024 Explorer/Aviator vehicle key fobs are shipped from the factory zip tied together. If the vehicle does not come with the key fob pairs zip tied together at transport delivery to the dealership, validate that both key fobs work. If both key fobs do not work or if only one key fob is present when vehicle is recieved at transport delivery to the dealership, a claim must be made using the Delivery App, or delivery receipt/ePOD process. This is not a warrantable item as per the warranty policy manual section 2.1.00. Note that zip tied key fobs might not allow the Passive Entry feature to function correctly.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251958-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251958-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Ignition

## Vehicles listed

- 2024 FORD EXPLORER
- 2024 LINCOLN AVIATOR

JSON: [/v1/bulletins/10251958](/v1/bulletins/10251958)

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