Service bulletin SSM 52330
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10251949 |
| Published by NHTSA | 2024-03-20 |
| Manufacturer's number | SSM 52330 |
| Manufacturer's date | 2024-03-05 |
| NHTSA component | ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE |
NHTSA's summary
Some 2024 Ranger vehicles may exhibit a condition where the fuel gauge reads half full after re-filling while the distance to empty reading is accurate. This concern happens when the fuel tank is overfilled past 100% and the gauge will read accurately once the fuel tank reaches 99% capacity. This is normal operating characteristic and replacement or reprogramming the instrument panel cluster (IPC) or fuel pump and sender unit will not resolve this condition. Inform the customer filling the vehicle past automatic shut off of the fuel pump can cause this condition. This does not affect vehicle durability and no additional diagnosis or service is required for this condition.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Instrument cluster
| FORD RANGER | 2024 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 52300 | 2024-03-05. Service bulletin. Some 2024 Ranger vehicles equipped with an instrument panel cluster (IPC) with a 12-inch display may have difficulty resetting the trip computer. This may be due to the IPC software. Replacement or reprogramming of the IPC will not resolve this concern. Inform customers that they can reset the trip settings by performing the following steps: Navigate to the trip computer screen. Quickly press and release the OK button to bring the Hold OK To Reset message back onto the IPC screen. While the message is displayed, quickly press and hold the OK button for 4 seconds. Inform customers that engineering is currently working on a solution for this condition expected in Q2 2024. Schedule a service visit for customers to return in Q2 2024 when a fix is available. Monitor OASIS for additional information. |
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