# Service bulletin SSM 52312

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251932
- Published by NHTSA: 2024\-03\-20
- Manufacturer's number: SSM 52312
- Manufacturer's date: 2024\-03\-01
- NHTSA component: UNKNOWN OR OTHER; BACK OVER PREVENTION:DISPLAY FUNCTION

## NHTSA's summary

Some 2024 F\-150 vehicles may exhibit a pop up message stating the Owner's Manual is not available while the vehicle is in motion. A preliminary pop up message will ask if you are the passenger. After selecting Yes I Am The Passenger, the pop stating Not Available still appears in the center display screen and the Owner's Manual cannot be accessed. This may be due to the accessory protocol interface module \(APIM\) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power\-Up software updates delivered over\-the\-air \(OTA\) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251932-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251932-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2024 FORD F\-150

## Recalls for the same vehicles and component

- [25V315000](/recalls/nhtsa/25V315000.md), 2025-05-09: BACK OVER PREVENTION:SOFTWARE

## Other bulletins for the same vehicles and component

- [OTAPU0813DORUP2](/bulletins/10251492.md), 2024-03-07, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Software Update 23\-PU0813\-DOR\-UP2 for 2022\-2023 MY F\-150 vehicles is now available. Quality Improvements include: \- Robustness action to improve the windows and mirror switches loss of functionality.

JSON: [/v1/bulletins/10251932](/v1/bulletins/10251932)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM%2052312&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10251932&vehicle=Service%20bulletin%20SSM%2052312)