# Service bulletin 0800724

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251826
- Published by NHTSA: 2024\-03\-18
- Manufacturer's number: 0800724
- Manufacturer's date: 2024\-01\-06
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

## NHTSA's summary

Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank Phone widget displayed. ? Radio freeze after reverse event \(Rearview Camera \(RVC\) Functions Normally\). ? Blank hybrid screen. ? Screen off at start up \(RVC Functions Normally\). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation \(Privacy Mode Off\). ? Amplifier module sets Diagnostic Trouble Code \(DTC\) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen \(RVC functions normally\). ? Rear seat reminder alert unavailable. ? Wi\-Fi software update pop\-up is being triggered in non\-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin January 22, 2024.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251826-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251826-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Trouble codes named

U0485

## Vehicles listed

- 2024 CHRYSLER PACIFICA

## Recalls for the same vehicles and component

- [26V296000](/recalls/nhtsa/26V296000.md), 2026-05-11: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
- [25V877000](/recalls/nhtsa/25V877000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [25V471000](/recalls/nhtsa/25V471000.md), 2025-07-17: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [S2621000006](/bulletins/11038331.md), 2026-10-07, Service bulletin: ELECTRICAL SYSTEM. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM \- PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
- [08\-336\-26](/bulletins/11037465.md), 2026-09-23, Service bulletin: ELECTRICAL SYSTEM. Flash: Integrated Dual Charge Module \(IDCM\) Updates Customers must experience a Malfunction Indicator Lamp \(MIL\) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes \(DTCs\): ● B22A9\-87 \- ECU Internal Performance\-Missing Message. ● P0D21\-00 \- Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100803 Rev 3](/bulletins/11035065.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Front Fog Lamp RT 1\) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23\-008\-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2\) If the fog lamp\(s\) do not light. Refer to Star Online Publication S2523000085 for details.
- [S2508000025 REV. B](/bulletins/11034926.md), 2026-07-08, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [S2508000025 REV.A](/bulletins/11034390.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM. Instrument Panel Cluster \(IPC\) and Radio Compass Display has Dashes \(\-\-\)
- [S2623000046](/bulletins/11034388.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Calibration Requirements For The Power Sliding Door Module \(PSDM\).
- [S2508000052 REV.B](/bulletins/11034353.md), 2026-07-02, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Service Shifter Message on the Cluster and Shifter Unable to move Out of Park
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

JSON: [/v1/bulletins/10251826](/v1/bulletins/10251826)

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