# Service bulletin S1408000384

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251783
- Published by NHTSA: 2024\-03\-18
- Manufacturer's number: S1408000384
- Manufacturer's date: 2024\-01\-10
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor \(IBS\) State of Charge \(SOC\) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes \(DTCs\), or Battery Warning Lamp On

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251783-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251783-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2014 to 2020 ALFA ROMEO 4C
- 2017 to 2024 ALFA ROMEO GIULIA
- 2017 ALFA ROMEO STELVIO
- 2018 to 2024 ALFA ROMEO STELVIO
- 2023 ALFA ROMEO TONALE
- 2024 ALFA ROMEO TONALE PHEV
- 2014 to 2017 CHRYSLER 200
- 2018 CHRYSLER 200
- 2014 to 2023 CHRYSLER 300
- 2020 to 2021 CHRYSLER 300 AWD
- 2014 to 2017 CHRYSLER 300C
- 2015 to 2016 CHRYSLER GRAND VOYAGER
- 2016 CHRYSLER PACIFICA
- 2017 to 2024 CHRYSLER PACIFICA
- 2017 to 2024 CHRYSLER PACIFICA PLUG\-IN HYBRID
- 2014 to 2016 CHRYSLER TOWN AND COUNTRY
- 2017 to 2018 CHRYSLER TOWN AND COUNTRY
- 2020 to 2024 CHRYSLER VOYAGER
- 2014 DODGE AVENGER
- 2015 to 2016 DODGE AVENGER
- 2014 to 2020 DODGE CARAVAN
- 2014 to 2023 DODGE CHALLENGER
- 2014 to 2023 DODGE CHARGER
- 2014 DODGE CHARGER POLICE
- 2014 to 2016 DODGE DART
- 2014 to 2024 DODGE DURANGO
- 2023 DODGE DURANGO1
- 2014 to 2020 DODGE GRAND CARAVAN
- 2024 DODGE GRAND CARAVAN
- 2023 to 2024 DODGE HORNET
- 2014 to 2022 DODGE JOURNEY
- 2014 to 2015 DODGE VIPER
- 2016 to 2017 DODGE VIPER COUPE
- 2017 to 2020 FIAT 124 SPIDER
- 2014 to 2019 FIAT 500
- 2020 FIAT 500
- 2014 to 2017 FIAT 500E
- 2024 FIAT 500E
- 2014 to 2016 FIAT 500L
- 2016 to 2023 FIAT 500X
- 2017 to 2019 FIAT SPIDER
- 2014 to 2023 JEEP CHEROKEE
- 2024 JEEP CHEROKEE
- 2022 to 2024 JEEP COMMANDER
- 2014 to 2024 JEEP COMPASS
- 2019 JEEP GLADIATOR
- 2020 to 2024 JEEP GLADIATOR
- 2014 to 2024 JEEP GRAND CHEROKEE
- 2021 JEEP GRAND WAGONEER
- 2022 to 2024 JEEP GRAND WAGONEER
- 2014 to 2018 JEEP PATRIOT
- 2015 to 2023 JEEP RENEGADE
- 2024 JEEP RENEGADE
- 2022 to 2024 JEEP WAGONEER
- 2014 to 2024 JEEP WRANGLER
- 2021 JEEP WRANGLER 4XE
- 2014 to 2024 RAM 1500
- 2014 to 2024 RAM 2500
- 2014 to 2024 RAM 3500
- 2014 to 2024 RAM 4500
- 2014 to 2024 RAM 5500
- 2014 to 2016 RAM C/V TRADESMAN
- 2014 to 2024 RAM PROMASTER
- 2021 RAM PROMASTER 1500
- 2023 RAM PROMASTER 1500
- 2020 RAM PROMASTER 2500
- 2023 RAM PROMASTER 2500
- 2023 to 2024 RAM PROMASTER 3500
- 2015 to 2021 RAM PROMASTER CITY

## Recalls for the same vehicles and component

- [23V753000](/recalls/nhtsa/23V753000.md), 2023-11-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [20V334000](/recalls/nhtsa/20V334000.md), 2020-06-09: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- [19V348000](/recalls/nhtsa/19V348000.md), 2019-05-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [19V142000](/recalls/nhtsa/19V142000.md), 2019-02-28: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [15V517000](/recalls/nhtsa/15V517000.md), 2015-08-14: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- [15V179000](/recalls/nhtsa/15V179000.md), 2015-03-27: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## Other bulletins for the same vehicles and component

- [0824723](/bulletins/10248938.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Flash: Battery Pack Control Module \(BPCM\) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) have been set: ? P0607\-00 \- ECU Internal Performance. ? P0C78\-00 \- Hybrid/EV Battery System Precharge Time Too Long. This bulletin involves updating the BPCM with the latest available software.
- [9100271](/bulletins/10248852.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV\-related DTCs are mostly related to PCM, wiring/connector damage, misconnection \(loose, not attached\), drained battery. Please check these conditions before ordering a new SRV.
- [9100267](/bulletins/10248843.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Isolator \- Battery Positive For vehicles with a build date of July 7, 2023 or July 8, 2023 and included in recall B0A, for any service/replacement of the battery isolator, prior to installation the isolator part must be modified according to the B0A remedy instructions. Please share this with the servicing technician.
- [0821623](/bulletins/10247483.md), 2023-12-18, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE. Battery No Start, Jump Start, Tow\-In Complaints Customers may experience one or more of the following: ? No start, jump start or tow\-ins. ? Engine Stop Start \(ESS\) is inoperable.
- [S1808000057](/bulletins/10247441.md), 2023-12-18, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
- [9100213](/bulletins/10244353.md), 2023-10-30, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Transmitter Key fob inop, low fob battery Do not replace the keyfob battery, replace entire keyfob Dealer should return the Keyfob and the low battery for analysis.
- [1100123](/bulletins/10242817.md), 2023-09-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Underbody Heat Shield Missing Battery Compartment \(12\-Volt\) hot to touch \(can result in 12\-Volt battery deterioration\). This bulletin involves installing an underbody heat shield.
- [S2308000079](/bulletins/10241034.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER. The IDCM Flash Will Not Complete
- [0810023](/bulletins/10236930.md), 2023-05-30, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Charge Indicator \(BCI\) Replacement Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following DTC has been set: ? B1271\-00 \- Charge Level Indicator Internal. Customer may also experience the following: ? BCI does not indicate charge status while the vehicle is charging. This bulletin involves replacing the BCIM.
- [08\-232\-22](/bulletins/10229813.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAS, UCQ And UAQ Radio Update To CR16.12 This bulletin involves inspecting and if required, updating the radio to software: 16.12. Customers may experience the following: Vehicle has lost connectivity after radio swap or battery disconnect.

JSON: [/v1/bulletins/10251783](/v1/bulletins/10251783)

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