# Service bulletin NTB24\-011

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251537
- Published by NHTSA: 2024\-03\-08
- Manufacturer's number: NTB24\-011
- Manufacturer's date: 2024\-02\-02
- NHTSA component: SUSPENSION

## NHTSA's summary

ROAD DEBRIS PRESENT ON REAR SHOCK MOUNTS IF YOU CONFIRM The customer states that they hear a clicking, rattle, or squeak noise from the rear of the vehicle when driving over bumps, AND You confirm there is not a debris cap present on the rear shock absorber mounting bracket and road debris is present on the shock absorber mounting bracket. ACTION Replace both rear shock absorber mounting brackets and install debris caps.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251537-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251537-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2021 to 2023 NISSAN ROGUE

## Other bulletins for the same vehicles and component

- [NTB23\-051](/bulletins/10237837.md), 2023-06-19, Service bulletin: SUSPENSION. VIBRATION AND/OR NOISE FROM THE REAR OF THE VEHICLE WHEN TURNING IF YOU CONFIRM A binding feeling, vibration, and/or noise coming from the rear end when turning at low speed, AND The issue is resolved by unplugging the Actuator Assembly \(AWD Actuator\) on the rear Final Drive Unit. ACTION 1. Remove the Electro\-hydraulic Coupling Assembly \(AWD Coupler\). 2. Clean the Coupling Oil Tank. 3. Replace the Electro\-hydraulic Coupling Assembly \(AWD Coupler\).
- [NTB99\-001F](/bulletins/10206391.md), 2022-01-08, Service bulletin: SUSPENSION. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB99\-001e](/bulletins/10188377.md), 2021-03-06, Service bulletin: SUSPENSION. STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10251537](/v1/bulletins/10251537)

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