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Service bulletin TSB 004-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251520
Published by NHTSA2024-03-07
Manufacturer's numberTSB 004-24
Manufacturer's date2024-02-08
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

NHTSA's summary

In the event that any of the 2021-2022 Xos Step Vans show signs of corrosion on the connections in the DC-DC converter box, please refer to the following service instructions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Hybrid and electric drive

Vehicles listed
XOS RM012021
XOS SA012021
XOS SV052021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V1270002023-02-24. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB 002-242024-03-08. Service bulletin. To perform a software update on 2021-2022 Xos Step Vans, please refer to the following service instructions.
TSB 005-242024-03-07. Service bulletin. In the event that Service Dashboard recommends replacing the Desiccant Dehumidifier Filters of the 2021-2022 Xos Step Vans, please refer to the following service instructions. Please note that Desiccant filters are consumable items, not covered under warranty, but rather preventative maintenance items. Filters should be changed every 20,000 miles or if noted otherwise during multipoint inspection.
TSB 003-242024-03-07. Service bulletin. In the event of a request for aftermarket installation of Anti-theft device to a 2021-2022 Xos Step Van, please refer to the following installation instructions. Please note that, as an aftermarket genuine Xos item, the anti-theft device is not covered under warranty, but rather an optional spec item.
TSB 001-242024-03-07. Service bulletin. In the event that any of the 2021-2022 Xos SV05 Step Vans require a high voltage battery pack to be replaced, the following steps specify the procedure for the swap.
TSB-001-222023-01-03. Service bulletin. Guidelines for short- and long-term storage of vehicles
TSB-001-222022-09-26. Service bulletin. Guidelines for short- and long-term storage of vehicles.