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Service bulletin 24-NA-027

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10251371
Published by NHTSA2024-03-06
Manufacturer's number24-NA-027
Manufacturer's date2024-02-26
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of DTC U3000 Setting in Automated Map Module (HDLM) - SuperCruise Unavailable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Trouble codes named

U3000

Vehicles listed
CADILLAC ESCALADE2022, 2023, 2024
CADILLAC ESCALADE ESV2022, 2023
CHEVROLET SILVERADO 15002022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2022, 2023, 2024
CHEVROLET SUBURBAN 15002022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2022, 2023, 2024
GMC HUMMER EV PICKUP2022, 2023, 2024
GMC HUMMER EV SUV2024
GMC SIERRA 15002022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2022, 2023, 2024
GMC YUKON XL2022, 2023, 2024
GMC YUKON XL 15002023 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V4940002026-07-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V3200002024-05-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING
23V3670002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
22V7710002022-10-13. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20221602022-03-31. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N2525140012026-10-05. Service campaign. Service Update. Certain vehicles listed above may enable the new King Crab Feature through OTA programming or programming at the dealer. Dealers will perform a comprehensive software update. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
N2525290802026-04-01. Service campaign. Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
N2525155902026-01-27. Service campaign. Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the ground strap.
25-NA-1192025-10-27. Service bulletin. This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
25-NA-1082025-10-27. Service bulletin. This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
23-NA-2022025-10-25. Service bulletin. This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
23-NA-1702025-10-25. Service bulletin. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
23-NA-2012025-10-21. Service bulletin. This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and Malfunction Indicator Lamp (MIL) Illuminated.