# Service bulletin CBR\-2350 202402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251333
- Published by NHTSA: 2024\-03\-05
- Manufacturer's number: CBR\-2350 202402
- Manufacturer's date: 2024\-02\-21
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

CBR \-Telematics Gateway \(TGW\) Connect Ability Issues

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251333-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251333-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2016 to 2017 MACK ANTHEM \(AN\)
- 2018 to 2024 MACK ANTHEM \(AN\)
- 2010 to 2018 MACK CHU
- 2010 MACK CHU613
- 2010 MACK CHU614
- 2010 to 2012 MACK CMH
- 2010 to 2013 MACK CMM
- 2010 to 2018 MACK CXU
- 2010 to 2011 MACK CXU612
- 2010 MACK CXU613
- 2010 MACK CXU614
- 2015 to 2016 MACK GRANITE \(GR\)
- 2017 to 2024 MACK GRANITE \(GR\)
- 2010 to 2016 MACK GRANITE \(GU\)
- 2017 to 2024 MACK GRANITE \(GU\)
- 2010 to 2018 MACK GU
- 2010 MACK GU713
- 2010 MACK GU813
- 2010 MACK GU814
- 2010 to 2017 MACK LEU
- 2010 to 2014 MACK LR
- 2015 to 2024 MACK LR
- 2011 to 2016 MACK LR6
- 2010 to 2018 MACK MRU
- 2010 to 2016 MACK PINNACLE \(CHU\)
- 2017 to 2022 MACK PINNACLE \(CHU\)
- 2010 to 2016 MACK PINNACLE \(CXU\)
- 2017 to 2022 MACK PINNACLE \(CXU\)
- 2018 to 2024 MACK PINNACLE \(PI/PN\)
- 2010 to 2019 MACK TD
- 2010 MACK TD713
- 2010 MACK TD714
- 2019 to 2021 MACK TE
- 2012 to 2016 MACK TERRAPRO \(LEU\)
- 2010 to 2016 MACK TERRAPRO \(LEU/MRU\)
- 2017 to 2019 MACK TERRAPRO \(LEU/MRU\)
- 2011 to 2016 MACK TERRAPRO \(MRU\)
- 2017 to 2024 MACK TERRAPRO \(MRU\)
- 2017 to 2018 MACK TERRAPRO \(TE\)
- 2022 to 2024 MACK TERRAPRO \(TE\)
- 2013 to 2015 MACK TITAN
- 2010 to 2018 MACK TITAN \(TD\)

## Recalls for the same vehicles and component

- [24V792000](/recalls/nhtsa/24V792000.md), 2024-10-23: ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- [2024194](/recalls/tc/2024194.md), 2024-03-27: Electrical
- [24V232000](/recalls/nhtsa/24V232000.md), 2024-03-27: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [2023630](/recalls/tc/2023630.md), 2023-11-22: Electrical
- [23V310000](/recalls/nhtsa/23V310000.md), 2023-05-02: ELECTRICAL SYSTEM:HORN
- [2023021](/recalls/tc/2023021.md), 2023-01-24: Electrical
- [18V152000](/recalls/nhtsa/18V152000.md), 2018-03-06: INTERIOR LIGHTING; VISIBILITY:WINDSHIELD WIPER/WASHER; EXTERIOR LIGHTING; ELECTRICAL SYSTEM
- [2017216](/recalls/tc/2017216.md), 2017-04-19: Electrical
- [17V261000](/recalls/nhtsa/17V261000.md), 2017-04-18: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

## Other bulletins for the same vehicles and component

- [CBR 159 202608](/bulletins/11036580.md), 2026-09-01, Service bulletin: ELECTRICAL SYSTEM. Mack Trucks Equipped With A Cummins Engine \- Engine Preheat Icon Does Not Illuminate In The Instrument Cluster \(IC\) During Engine Pre\-heat \(Intake Air Heater\) Operation \- Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
- [CBR 2712\-7 032026](/bulletins/11030579.md), 2026-04-02, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. CBR \- No Start Condition After Over the Air Programing.
- [CBR 126 022026](/bulletins/11029445.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. CBR \- The purpose of this solution is to give information on Engine Control Module \(EMS\) Software content.
- [CBR 2128\-7 202601](/bulletins/11028033.md), 2026-02-03, Service bulletin: ENGINE; ELECTRICAL SYSTEM. CBR \- Engine Control Module \(EMS\) Software Information \- Improvement List \(Change Log\), US21\+OBD2021 Emissions ONLY
- [CBR 2495\-4 202511](/bulletins/11026031.md), 2025-12-03, Service bulletin: ELECTRICAL SYSTEM. CBR \- Carb 24 Phase 1 \- 48V Diagnostics Guide.
- [CBR 2171\-11 202511](/bulletins/11026025.md), 2025-12-03, Service bulletin: ENGINE; ELECTRICAL SYSTEM. CBR \- Mack Temperature Sensor Troubleshooting Guide
- [CBR 2495 092025](/bulletins/11023450.md), 2025-10-01, Service bulletin: ELECTRICAL SYSTEM; ENGINE. The purpose of the 48V EATS heater system is to provide additional heat to the exhaust stream allowing the EATS to become active earlier during acold start and during engine operation that produces low exhaust gas temperatures.
- [CBR 2172\-5 082025](/bulletins/11022289.md), 2025-09-02, Service bulletin: ELECTRICAL SYSTEM. CBR \- When an OTA \(Over\-The\-Air\) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
- [CBR 407 072025](/bulletins/11021333.md), 2025-08-04, Service bulletin: SERVICE BRAKES; ELECTRICAL SYSTEM. CBR \- To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
- [CBR 2488 072025](/bulletins/11021332.md), 2025-08-04, Service bulletin: ELECTRICAL SYSTEM. CBR \- A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back\-office communication but failing to transmit GPS location data.

JSON: [/v1/bulletins/10251333](/v1/bulletins/10251333)

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