# Service bulletin 24\-BE\-004H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10251289
- Published by NHTSA: 2024\-03\-05
- Manufacturer's number: 24\-BE\-004H
- Manufacturer's date: 2024\-02\-23
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT

## NHTSA's summary

Some Venue \(QX\) vehicles equipped with Display Audio 2.0 and a key start ignition may exhibit an intermittent black screen during operation. Follow the procedures in this TSB to download and install the software update for the head unit.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251289-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2024/MC-10251289-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2023 HYUNDAI VENUE

## Other bulletins for the same vehicles and component

- [26\-EE\-003H TSB](/bulletins/11031400.md), 2026-04-21, Service bulletin: ENGINE; ELECTRICAL SYSTEM. Some vehicles may exhibit difficulty starting in cold weather. This bulletin provides the procedure to perform an inspection on the starter magnetic switch for potential freezing and, if necessary, replace the starter magnetic switch \(solenoid\) assembly.
- [26\-BE\-007H TSB](/bulletins/11030327.md), 2026-03-30, Service bulletin: ELECTRICAL SYSTEM. Some Venue \(QX\) vehicles may exhibit intermittent inoperative power window operation. This TSB provides the procedure to replace the driver power window switch in the driver front door.
- [25\-BE\-020H TSB](/bulletins/11023692.md), 2025-10-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
- [25\-BE\-002H TSB](/bulletins/11018876.md), 2025-06-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater \(NAU\) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.
- [25\-01\-024H\-1 TSB](/bulletins/11018575.md), 2025-05-27, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
- [25\-01\-024H EM](/bulletins/11017111.md), 2025-04-18, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
- [25\-01\-024H TSB](/bulletins/11015936.md), 2025-03-25, Service campaign: ELECTRICAL SYSTEM. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
- [24\-01\-060H](/bulletins/11006106.md), 2024-08-07, Service campaign: ELECTRICAL SYSTEM. This bulletin provides instructions to update the AVN software for certain vehicles, equipped with the 5th generation AVN software, that may experience an inoperative radio. The radio may not respond or is completely inoperative when pressing the RADIO button / icon on the AVN screen or when selecting the RADIO option in the menu.
- [24\-BE\-001H](/bulletins/10249699.md), 2024-02-05, Service bulletin: ELECTRICAL SYSTEM. Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
- [23\-01\-078H](/bulletins/10243328.md), 2023-10-02, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2023MY Venue \(QX\) vehicles may experience an “Oil Change” reminder in the instrument cluster without option to reset this function on the AVN \(Audio Video Navigation\) head unit. This bulletin provides the service procedure to resolve this concern by performing updates to the ICU \(Integrated Central Control Unit\) and/or the AVN head unit to apply necessary ICU CAN message logic.

JSON: [/v1/bulletins/10251289](/v1/bulletins/10251289)

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